Twenty new laptop computers are joined to the domain.

Users of the new laptops report that they can access the Exchange server, but they cannot access file shares or internal Web sites when they are outside of the office.

Other remote users can access file shares and internal Web sites when they are outside of the office.

You need to ensure that users of the new laptops can access file shares and Web sites on the internal network when they are outside of the office.

What should you request?

A new printer is installed on FP1 and is shared as Printer1.

Users report that they receive an error when they try to connect to \FP1Printer1, and that after they click OK they are prompted for a printer driver.

The server administrator confirms that the printer is functioning correctly and that he can print a test page.

You need to ensure that users are able to connect to the new printer successfully. Your solution must minimize administrative effort.

What should you request?

Users report that they can only access the fineartschool.net Web servers by entering the full URL to the servers.

You need to recommend a solution that allows users to access the Web servers by using single label names. Your solution must ensure that users can access the intranet Web server by using the URL

http://intranet.

What should you recommend?

Each day, 100 users in Office2 download a 5-MB product catalog file from a share on Server1.

The network administrator reports that the downloads cause an excessive load on the WAN link between Office1 and Office2.

You need to recommend a solution to minimize WAN utilization. The solution must not require that additional servers be deployed.

What should you recommend?

Several users in the sales department report that their user accounts are locked out shortly after they change their user passwords.

You need to minimize the number of account lockouts that occur after the users change their passwords.

What should you instruct the users to do?

The help desk reports that they receive many calls from remote users who cannot access Internet Web sites while they are connected to the VPN. The help desk instructs the users to manually

configure the VPN connection so that the users can access Internet Web sites while connected to the VPN.

You need to provide a recommendation to reduce the number of calls to the help desk regarding this issue.

What should you recommend?

A group of users from office 2 travels to office 1 to work on a project. The users from office 2 report that they are unable to connect to the wireless network in office 1 from their portable computers.

A help desk administrator manually provides the users with access to the wireless network. You need to ensure that the next time users from office 2 travel to office 1 they can connect to the wireless network in office 1.

What should you request?

An administrator modifies the external IP address of Web1 and creates a Hosts (A) record for website1.wingtiptoys.com on the external DNS servers.

Your users report that they can no longer connect to website1.wingtiptoys.com from the Internet.

You need to ensure that users can connect to website1.wingtiptoys.com from the Internet.

What should you do?

You deploy App1 on a test Windows 7 computer and notice that it fails to run.

You need to ensure that App1 runs on Windows 7 computers. What should you do?

The help desk reports that the new computers experience intermittent failures that generate stop errors.

You need to collect all the critical errors from the new computers.

What should you configure?