You work as the desktop support technician at Abc.com.
The Abc.com network consists of a single Active Directory domain named Abc.com.
All client computers on the Abc.com network run Windows Vista Business.
You have been instructed to upgrade a client computer named GB680 to Microsoft Windows 7
Professional.
GB680 has the following specifications:
• Drive C (system drive) with 12 GB of free space
• Drive D (data drive) with 40 GB of free space
• Four memory slots with two occupied by 512 MB memory sticks
• One 2.0 GHz 32-bit processor
You need to ensure that Windows 7 Professional can be installed on GB680.

What should you do?

You work as the desktop support technician at Abc.com.
The Abc.com network consists of a single Active Directory domain named Abc.com.
The Abc.com management has instructed you to install Microsoft Windows 7 on all the client
computers at Abc.com.
You need to create a Windows 7 image that includes the Office 2007. Microsoft Installer Package
(MSI) package for the installation.
What should you do?

You use a computer that has Windows 7 SP1 installed and has a folder named C:\Data. The active
network connection for the computer is configured as Public.
You assign User1 to a local group called DataUsers. The group has been granted Read NTFS
permissions for the folder.
User1 browses to the shared folder across the network and receives the following error message:
“Access is Denied.”
You need to ensure that the user can download files from the shared folder.
What should you do?

DRAG DROP
You have a computer that runs WindowsXP. The computer has one partition.
You install Windows 7 on the computer.
You need to migrate a user profile from the Windows XP installation to Windows 7 installation.
What should you do first? (To answer, drag the appropriate command from the list of command to
the correct location or locations in the work area.)

Your company network includes desktop computers that have Windows 7 installed. Microsoft
updates are applied automatically at a scheduled time.
A use1- reports that a proprietary application has stopped working.
You need to uninstall the most recent update from Microsoft.
What should you do first?

DRAG DROP
A company has client computers that run Windows Vista.
You need to install Windows 7 on a client computer in a dual-boot configuration with the existing
Windows Vista installation, without reducing the size of the partition that contains Windows Vista.
Which actions should you perform in sequence?
(To answer, move the appropriate actions from the list of actions to the answer area and arrange
them in the correct order.)

HOTSPOT
A manufacturing company has Windows Vista and Windows XP computers.
You are responsible for upgrading all computers to Windows 7.
You test the Windows 7 installation on a Windows Vista computer. Early in the installation process,
you are prompted to choose the “Upgrade” option or the “Custom (Advanced)” installation option.
You need to determine which installation option is appropriate for the different computers in your company.
In the table below, identify the characteristics of the Upgrade and Custom installation options.
(Make only one selection in each column. This question is worth two points. )

HOTSPOT
A manufacturing company has Windows Vista and Windows XP computers.
You are responsible for upgrading all computers to Windows 7.
You test the Windows 7 installation on a Windows Vista computer. Early in the installation process,
you are prompted to choose the “Upgrade” option or the “Custom (Advanced)” installation option.
You need to determine which installation option is appropriate for the different computers in your company.
In the table below, identify the characteristics of the Upgrade and Custom installation options.
(Make only one selection in each column. This question is worth two points. )

DRAG DROP

You have a Windows XP computer.
You need to migrate to Windows 7 and determine that all third-party applications installed on the
computer continue to operate with the new operating system.
Which four actions should you perform in sequence? (To answer, move the appropriate four actions
from the list of actions to the answer area and arrange them in the correct order. )

DRAG DROP
An employee has a Windows Vista SP1 32-bit computer that uses legacy devices.
You need to upgrade the computer to Windows 7 32-bit based on the following requirements:
Ensure application and third-party hardware compatibility.
Preserve existing applications, settings, and documents.
Which three actions should you perform in sequence? (To answer, move the appropriate three
actions from the list of actions to the answer area and arrange them in the correct order. )