You are responsible for the company network and provide technical support for your company. You are in charge of providing service for a customer named Alex. There are several departments in the customer’s company, such as IT, HR, Procurement, and Security. The customer owns a SAM program. The license management process of the customer is manual. Now the customer wants to automate the license management process. Since you are the technical support, he assigns this task to you. In order to achieve thegoal, you have to decide which data source must be used to automate the license management process.
Which data source should be used?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. There are 200 computers in the network of the customer. All purchasing information is maintained by the Sales department. All licenses are purchased by Alex under the Microsoft Open License program.In order to compare the licenses and the current hardware and software inventory, you have to collect information from the customer. Of the following tools, which should be used?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. To meet business needs, he intends to replace several physical servers for virtual servers. He does not want the software inventory to be modified. After Alex signs all financial statements and is sure that all fixed asset reports are complete, you are asked to reconcile an inventory against the fixed asset report. Of the following inventories, which one should be reconciled?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’s company, there are many departments, which have a decentralized Purchasing. According to a Microsoft Open License agreement, licenses and fully packaged products (FPPs) are purchased by Alex. However, you discover the information of all software andlicense is not reconciled. Now you get an order from the CIO, according to his requirements, all license information should be reconciled. In order to have all license information reconciled, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are incharge of offering service for a customer named Alex. In Alex’s company, there are 300 computers. Besides, only full packaged product (FPP), OEM, and Microsoft Open License licences have been purchased by his company. Now you get an order from the CIO, according to his requirements, you are asked to have an accurate reconciliation of license entitlements and software inventory performed for Alex’s company. In addition, when you achieve that goal, you must use as little administrative effort as possible. In order to accomplish your tasks, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’s network, there is a SAM tool, which is used to generate reports. Then the installations of Microsoft Office Visio Standard and Microsoft Office Visio Professional have been performed by Alex on his network. However, only Visio Professional has licenses purchased by Alex. Since you are the technical support, you get an order from the CIO, according to his requirements, a report should be created to reconcile the Visio licenses. So of the reports below, which one should be created to achieve that goal?

You are responsible for the company network and provide technical support for your company. You are in charge of offering servicefor a customer. There is a software inventory tool and a SAM tool for the customer. The software inventory tool is linked to the database of the SAM tool. An application recognition library is contained in the SAM tool. A list of software that can be identified by the SAM tool is contained in the library. No Microsoft Office 2007 installations are listed by the software inventory tool. Office 2007 is installed on several desktop computers. Since you are the technical support, the customer asks you to make sure that all Office 2007 installations are managed by the software inventory tool. In order to accomplish this goal, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are offering service of a customer named Alex. Alex intends to develop a business case for SAM. His SAM Improvement Plan key competency has a Basic maturity level. Since you are the technical support, you are asked to improve this maturity level to Standardized. What action should you perform to achieve the goal?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. According to the requirement of Alex, you attempt to design a SAM program for him. However, you get little help from Alex’s department managers to provide relevant information about the SAM program to you, so it is difficult for you to start designing the SAM program. Then you are asked to solve that problem, after starting designing the SAM program, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. This morning, you get a report from Alex, in his report, you are told that acomplete hardware inventory has been performed by him. Besides, you are told that hecollects software deployment data from all computers by using a SAM tool. Now you are assigned a task to make sure that whether the data is accurate. In order to accomplish that task, what action should be performed?