You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. According to the requirement of Alex, you have to assess the SAM processes for him. To meet his requirement, not only you communicate roles, but also you conduct onsite discussions as well as analyzing the infrastructure. Now you get an order from the CIO, according to his requirements, you should find out a way to improve the SAM processes. In order to accomplish that task, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. In the company of this customer, there is an office in New York. In the office, all software and hardware purchasing is centralized. Now the customer assigns a task to you. The scope of a SAM program assessment should be defined for him. Which information should you gather?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. Some employees work for this customer. Sometimes they work from home on he laptops that issued by the company. Active Directory is used to manage the network. Now you receive an order from the customer, according to his requirement, you are asked to collect the most complete hardware inventory. To accomplish your task, what action should be performed?

You are responsible for the companynetwork and provide technical support for your company. You are in charge of offering service for a customer named Alex. There are two key performance indicators in Alex’s company. That is,purchasing assets without a review of the current license availability and purchasing assets on a per-project basis. Now you get an order from the CIO, according to his requirements, the minimum SAM maturity level represented by both of these indicators should be identified. So of the following maturity levels,which one should be identified?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’s company, there is an Active Directory forest in the network, which joins all computers. Besides, there is a Microsoft System Center Operations Manager (OpsMgr) server and a Microsoft System Center Configuration Manager (CfgMgr) server in the network. You perform the installation of CfgMgr and OpsMgr clients on all computers. Now you get an order from the CIO, according to his requirements, the software and hardware retirement process should be managed for Alex. In order to achieve that goal, all retired desktop computers should be identified. In order to accomplish that task, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. There are 90 computers in the customer’s company. Since you provide technical support, you are asked to collect hardware and software inventory information. Therefore, you have to choose a tool to perform this. Of the following tools, which one should you choose to use?

You are responsible for the companynetwork and provide technical support for your company. You are in charge of offering servicefor a customer named Alex. He has a SAM program. To monitor approved software installations, he hasthe SAM tools installed. Since you are the technical support, you are asked to monitor whether the customer adheres to approved software installation policies.What action should be performed to accomplish your task?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. Not only a quarterly sign-off on SAM reports is a key performance indicator, but also 95 percent of its assets in inventory is a key performance indicator.Now the customer requires that the minimum SAM maturity level represented by both of these indicators should be identified. Since you provide technical support, you are asked to achieve this. So of the following maturity levels, which one should be identified?

You are responsible for the companynetwork and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’s company, there is an Active Directory forest with a Microsoft System Center Configuration Manager (CfgMgr) server. Users in that company have laptops. However, you are told that there is frequent disconnection between the laptops and the network. Then you find that the present hardware inventory is outdated. Beside that, you discover that the company has no change management system in place. Now you get an order from the CIO, according to his requirements, you are asked to update the hardware inventory. When you try to achieve that, not only you should use as little time as possible to update the inventory, but also you should make sure the inventory includes all desktop computers and laptops. In order to accomplish your tasks, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are incharge of offering servicefor a customer named Alex. Now the customer asks you to perform a SAM optimization assessment for him. Alex does not have any documented SAM processes or defined roles. You receive an order from the CIO, according to his requirement, you have to collect information for the assessment. To achieve the goal, what action should you perform?