You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. For this customer, a software asset lifecycle is managed by you. In the company of this customer, there is centralized purchasing. Alex notices that some employees use their personal credit cards to purchase software. Therefore, he asks you to control employee software purchases. What action should you perform to accomplish your task?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’ company, there are multiple offices. In each office, a different software reseller is used to purchase software licenses. Besides, there is a report maintained in each office, which records its software purchases in detail. In that report, you can see the information of product version and product edition as well as product family name. Now you get an order from the customer, according to his requirements, the data field which can consolidate the information into a complete software entitlements report should be identified. So of the following data fields, which one should be identified?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. All hardware inventories for Alex are contained in your report. The upgrade licenses to install Microsoft Office have been purchased by Alex. The latest version of Office is run by all computers. Since you provide technical support, you are asked to make sure that all upgrade licenses comply with the latest version of Office. So what action should you perform to accomplish your task?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In his company, there are multiple offices, which have decentralized purchasing. In Microsoft Office Excel spreadsheets, software and hardware inventories for each office have been maintained. Now you get an order from the CIO, according to his requirements, you should choose the tool that collects software usage information. So of the following tools, which one should be chosen to achieve that goal?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In the company of Alex, there are 5,000 Windows-based network devices. NetBIOS is disallowed to be used on those 5,000 devices. Now you get an order from the CIO, according to his requirements, you are asked to collect software deployment inventory by using a tool. So of the following tools, which one should be chosen?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. Now you are asked to design a SAM program. The customer requires that the program must enable the reuse of desktop software licenses and the implementation of server virtualization technology. Besides, it must enable a complete refresh of all desktop and server hardware within the following half a year. In order to achieve the goal, what should be included in the SAM program?

You are responsible for the companynetwork and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’s company, employees are allowed to purchase and install software on company computers. Since you are the technical support, you are asked to make sure thatvolume licensing can be used by him. So what action should be performed to accomplish that task?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. With the use of Microsoft Office Excel, an inventory of software and hardware assets has been maintained by Alex. Sometimes, the inventory of applications installed on computers will change. Now you are assigned a task to recommend a tool to generate daily reports on those changes. So what action should you perform to accomplish your task?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer named Alex. In Alex’s company, there are three offices. One is in Paris, and the other two are respectively in Tokyo and Ohio. Of the three offices, only the Paris office deploys Microsoft System Center Configuration Manager (CfgMgr) clients. In addition, all staff there will turn off their computers when they out of work. Now you get an order from the CIO, according to his requirements, software inventory should be completed. In order to accomplish that task, what action should be performed?

You are responsible for the company network and provide technical support for your company. You are in charge of offering service for a customer. For this customer, a SAM program is maintained by you. Recently in the company of this customer, the company has purchased a new SAM tool and the SAM program design is complete. In addition, the SAM program budget is approved and allocated. But the assigned SAM manager quit from the company. Since you are the technical support, you are asked to maintain the SAM program. What action should be performed first?