You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. You
collect the following information from a customer: From this customer, you collect
information about all proof of licenses (POLs), hardware and software inventory. This
customer owns two Microsoft Office products. One is Office Standard Edition 2003 that has
Microsoft Software Assurance, the other one is Office Standard Edition 2007 that is
currently used on all desktop computers. Since you can provide technical support, the
customer asks you to make sure that his Office licenses are valid. In order to achieve this
goal, what action should be performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. Recently, to meet
the business needs, this customer purchases 80 Windows-based desktop computers. All
these computers have preinstalled with Microsoft Office Professional. The customer does
not have Microsoft Software Assurance. Since you provide technical support, you are asked
to create a single image for all computers that is compliant with product licensing. Of the
following medias, which one should be included in the image?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. According to the
requirement of the customer, you are developing a business plan for a SAM program. All
senior staff, Accounting department managers, and IT department managers attend initial
SAM planning meetings. You have to complete the business plan for the customer. What
action should you perform next?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM

Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. The
maturity level of Alex’s Accuracy of Inventory key competency is Basic. Now the customer
requires that a tool should be used to improve the Accuracy of Inventory maturity level.So of
the following tools, which one should be recommended?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. The company managers need periodic SAM infrastructure reports to be
generated. Now you are assigned a task to perform this for them. Of the following reports,
which should be generated? (choose more than one)

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are incharge of offering servicefor a customer named Alex. Now the
customer asks you to perform a SAM optimization assessment for him. Alex does not have
any documented SAM processes or defined roles. You receive an order from the CIO,
according to his requirement, you have to collect information for the assessment. To
achieve the goal, what action should you perform?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve themanagement of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the companynetwork and provide technical support
for your company. You are in charge of offering service for a customer named Alex. In
Alex’s company, there is an Active Directory forest with a Microsoft System Center
Configuration Manager (CfgMgr) server. Users in that company have laptops. However, you
are told that there is frequent disconnection between the laptops and the network. Then you
find that the present hardware inventory is outdated. Beside that, you discover that the
company has no change management system in place. Now you get an order from the CIO,
according to his requirements, you are asked to update the hardware inventory. When you
try to achieve that, not only you should use as little time as possible to update the inventory,
but also you should make sure the inventory includes all desktop computers and laptops. In
order to accomplish your tasks, what action should be performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. Not
only a quarterly sign-off on SAM reports is a key performance indicator, but also 95 percent
of its assets in inventory is a key performance indicator.Now the customer requires that the
minimum SAM maturity level represented by both of these indicators should be identified.
Since you provide technical support, you are asked to achieve this. So of the following
maturity levels, which one should be identified?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve themanagement of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the companynetwork and provide technical support
for your company. You are in charge of offering servicefor a customer named Alex. He has
a SAM program. To monitor approved software installations, he hasthe SAM tools installed.
Since you are the technical support, you are asked to monitor whether the customer
adheres to approved software installation policies.What action should be performed to
accomplish your task?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support

for your company. You are in charge of offering service for a customer. There are 90
computers in the customer’s company. Since you provide technical support, you are asked
to collect hardware and software inventory information. Therefore, you have to choose a
tool to perform this. Of the following tools, which one should you choose to use?