You need to install the Microsoft
Dynamics 365 App for Outlook on your device.
What should you do?
A. In Settings, open
Apps for Dynamics 365
.
B. Add your user name to the Microsoft Dynamics 365 App for Outlook eligible user list.
C. Enable the option to automatically add the app to Outl
ook.
D. Download and install the app from Microsoft AppSource.
References:
https://technet.microsoft.com/library/dn946901.aspx