David works as a Support Analyst for White Well Inc. He uses address books of Microsoft Outlook
2010 to save the address lists. MS Outlook has been configured to use an IMAP account. David is
searching an e-mail address of an employee. He wants to ensure that Outlook finds all the e-mail
addresses that are not in a local address book or a corporate-wide directory. Which of the following
types of address books will he use to accomplish the task?

You work as an Office Assistant for InfoTech Inc. You are using Outlook 2010 as your default email
application. You are creating an outlook contact. The contact contains confidential information. You
want to ensure that the start date of the contact is Dec 12, 2010 and the due date will be Dec 13,
2010. Which of the following actions will you take to accomplish the task?

Sam works as an Office Assistant for Blue Well Inc. He uses Microsoft Outlook 2010 for messaging
and e-mailing. MS Outlook has been configured to use an Exchange account. He organizes a weekly
meeting with the CEO and the Manager of the company. He wants the meeting to be held on
Monday. However, he wants to know the choice of the other members. He also wants to know the
response of the Manager. Which of the following actions will he take to accomplish the task?

Mark works as a System Analyst for Blue Well Inc. He uses Microsoft Outlook for messaging and
emailing. MS Outlook has been configured to use an Exchange account. He wants to send a meeting
request to the employees of his department. He uses a distribution list named colleagues to send
the meeting request. However, he wants to remove the name of Mr. James Thompson from the
recipient’s list. Choose and reorder the required steps that he will take to accomplish the task.

Mark works as a System Analyst for Blue Well Inc. He uses Microsoft Outlook for messaging and emailing. MS Outlook has been configured to use his account. He wants to use the Find Public Folder
command on the Tools menu to find search public folders. However, the command is not available
on the tools menu. Which of the following is the most likely cause of the issue?

Mark works as a System Analyst for Blue Well Inc. He uses Microsoft Outlook for messaging and emailing. MS Outlook has been configured to use a POP3 account. He creates 3 tasks that comprise
information about the business policies, legal issues, and the rules & regulations of the company.
After creating the tasks, he switched the views of the task list to the By Person Responsible view
from the Simple List view. However, he is able to view only legal issues task in the task list. Which of
the following is a cause of the issue?

You work as an Office Assistant for InfoTech Inc. You are composing an email message to send it to
the managers of your company. You want to add a bookmark in the email message so that the
recipients can reach the detail of each manager in the email easily. Which of the following will you
use to create a bookmark in the email message?

Mark works as a Support Analyst for Soft Well Inc. He uses Microsoft Outlook 2010 for messaging
and e-mailing. MS Outlook has been configured to use an IMAP account. Whenever Mark sends an
e-mail, the recipients see only a part of the full name, i.e. “Mark”. He wants to ensure that the
recipients of e-mails see his full name, i.e., “Mark Smith” in the Information Bar of the e-mail. Which
of the following actions will he take to accomplish the task?

David works as a Support Analyst for White Well Inc. He uses Microsoft Outlook for messaging and emailing. MS Outlook has been configured to use an Exchange account. He wants to configure
Outlook in such a way that it will accomplish the following tasks:
1. It returns a message to him to verify the date and time, when a recipient receives an email message.
2. It always asks him to prompt a message as shown in the following image. This message prompts
him to whether or not he wants to send a response to a read request.

What actions will he perform to accomplish the given tasks in the following Tracking Options dialog box?

Mark works as an Office Assistant for ABC Inc. He uses Microsoft Outlook that has been configured
to use an IMAP account. Mark creates a task request, and then he creates an unassigned copy of the
task. He wants to create another unassigned copy of the task. However, he is not able to create
multiple unassigned copies of the task. Which of the following is the cause of the issue?