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Category: 77-884

Exam 77-884: Outlook 2010

Which of the following is a cause of the issue?

You are composing an e-mail message. You attach a file to the e-mail message. After composing the
e-mail, you press the Send button. However, Outlook 2010 prompts the following error message.

If you click the Yes button, Outlook will send the message. However, recipients of the e-mail will not
be able to open the attachment because it is blocked. If you click the No button, you can remove the
unsafe attachment. Which of the following is a cause of the issue?

Which of the following actions will you take to resolve the issue?

You use Microsoft Outlook 2010 for messaging and e-mailing. MS Outlook has been configured to
use an Exchange account. You received an e-mail message that comprises two attachments. One of
the attachments is a PowerPoint presentation. However, you are not able to preview the attachment
by using the attachment previewer. Which of the following actions will you take to resolve the issue?

Which of the following actions will he take to accomplish the task?

David works as a Sales Manager for White Well Inc. He uses Microsoft Outlook’s Contacts to save
contact information of an identity. MS Outlook has been configured to use an IMAP account. David
receives a query on a product from a customer. He wants to save the contact details of the customer
for future reference. Which of the following actions will he take to accomplish the task?

Which actions will he perform in the Edit Quick Step dialog box to create the quick step?

Mark works as a System Analyst for InfoTech Inc. He uses Microsoft Outlook 2010 for messaging and
e-mailing. MS Outlook has been configured to use an Exchange account. He wants to create a quick
step named FwD.emp, so that he can quickly and easily manage his mailbox by using the shortcut
key combination Ctrl + Shift + F9. He wants the following actions to be automated by the quick step:
1. A reply via an e-mail to employees@InfoTech.com with a high importance meeting request.
2. Send an e-mail with the Subject: URGENT MEETING.
3. Send an e-mail with the Location: San Fransisco.
4. Send an e-mail with the text: “Meeting with Latest Updates on Sales”.
5. Send an e-mail with a small “hover box” containing the following information about the item
being hovered over:
“This quick step will reply to this email with a meeting request to all members”
Which actions will he perform in the Edit Quick Step dialog box to create the quick step?

What actions will he perform in the given dialog box to accomplish the task?

Henry works as a System Analyst for Blue Well Inc. He uses Microsoft Outlook for messaging and
emailing. MS Outlook has been configured to use an IMAP account. He creates a visiting card for Mr.
Mark Smith. However, he has already created that visiting card in Outlook. After creating the card,
he is confused as to which card name he should select to send an e-mail message to Mr. Smith. He
wants to configure Outlook in such a manner that Outlook will prompt him with a message
indicating that he is creating a duplicate visiting card. What actions will he perform in the given
dialog box to accomplish the task?

Which of the following is the cause of the issue?

David works as a Support Analyst for White Well Inc. He uses Microsoft Outlook 2010’s business
cards to save contact information. MS Outlook has been configured to use an IMAP account. He uses
the alphabetical index to quickly find a specific contact. He switches from the Mail view to the
Contacts view. He wants to find the contact information about the goods supplier of the company.
However, the alphabetical index is not available to find the contact. Which of the following is the
cause of the issue?

Which of the following is the most likely cause of the issue?

Mark works as a Systems Analyst for White Well Inc. He uses Microsoft Outlook for messaging and
emailing. MS Outlook has been configured to use an Exchange account. He receives an e-mail from
the CEO of the company, describing the sales ratio of a product. The e-mail has a number of sales
documents as attachments. He reviews the e-mail message and attachments. He decides to print the
e-mail so that he can use it for future reference. However, only the e-mail is printed and not the
attachments. Which of the following is the most likely cause of the issue?


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