The help desk reports that several users use the previous version of App1, which causes some data to become corrupt.

You need to recommend a solution to prevent all users from using the previous version of App1.

What should you recommend?

Users in the branch office report slow network performance when they connect to the file shares in the main office.

You need to recommend a solution to improve performance when users access the file shares from the branch office. The solution must minimize hardware costs.

What should you recommend implementing?

The company hires a new desktop support technician. The technician is added to the Administrators group on all client computers and the DHCP Users group on all DHCP servers.

The new technician reports that the DHCP snap-in is unavailable on his computer.

You need to ensure that the technician can view the configurations of the DHCP servers.

What should you do?

Users report that it takes a long time to access resources by using DirectAccess.

You need to provide the network administrator with a network capture of DirectAccess traffic.

Which tool should you use?

The VPN connection between Site 1 and Site 3 fails. Users in Site 3 report that their computers take a long time to start and that they are unable to access the Internet.

You need to ensure that users in Site 3 are able to access the Internet if the VPN connection between Site 1 and Site 3 fails.

What should you request an administrator to do?

Remote users report that after they renew their smart card certificates, they are unable to log on to their computers by using their smart cards.

You need to ensure that users can log on by using their smart cards.

What should you instruct the users to do?

The help desk reports that remote desktop connections are not enabled on the public computers in the chalets. Consequently, the help desk must instruct local staff to enable remote desktop connections on each public computer.

You need to ensure that remote desktop connections are enabled when public computers are deployed in the chalets.

What should you do?

You have two external consultants. The consultants use their own personal portable computers.

The consultants report that they are unable to connect to your wireless network.

You need to give the consultants wireless access to the Internet. The solution must prevent external consultants from accessing internal resources.

What should you do?

You deploy Microsoft Office 2007 to a pilot group in the main office.

Users in the pilot group report that all of the Office 2007 applications run successfully.

You deploy Office 2007 to users in the New York call center. The call center users report that they are unable to launch the Office 2007 applications.

You need to ensure that the call center users can run all of the Office 2007 applications.

What should you do?

The company hires an additional 100 users. The users are unable to install the custom application.

You need to ensure that the users can install the custom application.

What should you do?