Several users in the sales department report that their user accounts are locked out shortly after they change their user passwords.

You need to minimize the number of account lockouts that occur after the users change their passwords.

What should you instruct the users to do?

The help desk reports that they receive many calls from remote users who cannot access Internet Web sites while they are connected to the VPN. The help desk instructs the users to manually

configure the VPN connection so that the users can access Internet Web sites while connected to the VPN.

You need to provide a recommendation to reduce the number of calls to the help desk regarding this issue.

What should you recommend?

A group of users from office 2 travels to office 1 to work on a project. The users from office 2 report that they are unable to connect to the wireless network in office 1 from their portable computers.

A help desk administrator manually provides the users with access to the wireless network. You need to ensure that the next time users from office 2 travel to office 1 they can connect to the wireless network in office 1.

What should you request?

An administrator modifies the external IP address of Web1 and creates a Hosts (A) record for website1.wingtiptoys.com on the external DNS servers.

Your users report that they can no longer connect to website1.wingtiptoys.com from the Internet.

You need to ensure that users can connect to website1.wingtiptoys.com from the Internet.

What should you do?

You deploy App1 on a test Windows 7 computer and notice that it fails to run.

You need to ensure that App1 runs on Windows 7 computers. What should you do?

The help desk reports that the new computers experience intermittent failures that generate stop errors.

You need to collect all the critical errors from the new computers.

What should you configure?

Users in branch office 2 map drives to shared folders on SRV1.

The users report that they cannot access files in the shared folders when the WAN link between branch office 2 and the main office is unavailable. When they attempt to access the files, they are prompted to enter their credentials but are denied access.

You need to ensure that the users can access the shared folders if the WAN link fails.

What should you do?

The application support team reports that the App1 data of some users is not saved to AppServer1. The team reports that the users deleted the mapped drive.

You need to prevent the users from deleting the mapped drive.

Which settings should you request be modified in the APP1Deploy GPO?

A new print device is installed on Floor 1 and shared on Print1.

Users report that when they search Active Directory for printers on Floor 1, the new shared printer is missing. All other shared printers on Floor 1 appear.

The help desk reports that users can manually connect to the shared printer.

You need to ensure that the new shared printer is displayed when users search for printers on Floor 1.

What should you do?

Portable computer users report that they can use Internet Explorer to browse Internet Web sites only when they are connected to the company network.

You need to ensure that portable computer users can access Internet Web sites from wherever they connect.

What should you do?