You need to create a Windows 7 image that includes the Office 2007 Microsoft Installer Package (MSI) package f
You work as the Desktop support technician at Abc.com. The Abc.com network consists of a single
Active Directory domain named Abc.com.
The Abc.com management has instructed you to install Microsoft Windows 7 on all the client
computers at Abc.com. You need to create a Windows 7 image that includes the Office 2007
Microsoft Installer Package (MSI) package for the installation.
What should you do?
You need to ensure that Windows 7 Professional can be installed on CERTKILLER-WS620
You work as the desktop support technician at Abc.com. The Abc.com network consists of a single
Active Directory domain named Abc.com. All client computers on the Abc.com network run
Windows Vista Business.
You have been instructed to upgrade a client computer named CERTKILLER-WS620 to Microsoft
Windows 7 Professional. CERTKILLER-WS620 has the following specifications:
• Drive C (system drive) has 12 gigabytes (GB) of free space.
• Drive D (data drive) has 40 GB of free space.
• Four memory slots with two occupied by 512 megabyte (MB) memory sticks.
• One 2.0 gigahertz (GHz) 32-bit processor.
You need to ensure that Windows 7 Professional can be installed on CERTKILLER-WS620.
What should you do?
You need to identify which applications were installed during the last week
You have a computer that runs Windows 7.
You need to identify which applications were installed during the last week.
What should you do?
You need to ensure that the computer always starts Windows Vista by default
You have a computer that runs Windows Vista.
You install Windows 7 on a new partition on the computer.
You need to ensure that the computer always starts Windows Vista by default.
What should you do?
You need to delete the stored password
You have a computer that runs Windows 7.
You run Runas and specify the /savecred parameter to start an application.
You need to delete the stored password.
What should you do?
You need to upgrade the operating system to Windows 7
You have a computer that runs Windows XP Service Pack 2 (SP2).
You need to upgrade the operating system to Windows 7.
You must achieve this goal in the minimum amount of time.
What should you do?
What is the most efficient way to do so?
A user telephones your help desk. Her Favorites list is corrupt and she is having problems accessing
the Web sites she visits regularly. All the computers in your organization are backed up every night
with a file and folder backup that uses default settings. A restore point was created on all the
company’s client computers 24 hours ago because a new device driver was installed. You performed
a System Image backup on all the computers in your organization three weeks ago. The user is not
computer-literate and you need to fix the problem for her.
What is the most efficient way to do so?
How can you recover the required file?
Your company’s chief accountant consults you with a question about a financial spreadsheet. She
needs to recover the version of this particular spreadsheet that existed six months ago because it is
needed for a financial audit. Using Restore Previous Versions, you find that the oldest version stored
is dated three months ago. How can you recover the required file?
How should you advise the user to retrieve her file?
A user telephones your help desk. She has just accidentally deleted a file she was working on earlier
that day.
You have configured her computer to carry out backups every evening, and you installed a new
graphics driver two days ago.
How should you advise the user to retrieve her file?
What command-line utility can you use in Windows 7 to edit boot options?
What command-line utility can you use in Windows 7 to edit boot options?