You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
You have been assigned a workstation, named ABC-WS13. You have been instructed to make
sure that, while browsing, Internet Explorer is unable to store any browsing information.

Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com.
You are working on a Windows 7 workstation named ABC-WS680.You want to backup data on
ABC-WS680.When you open the Configure Backup wizard, however, a message is displayed
informing you that no drives could be found to save backups to.
It is imperative that data is backed up to a local disk drive.
Which of the following actions should you take?

You work as a desktop support technician at a company named ABC.com. All ABC.com users are
divided into groups named ABC_ADMIN, ABC_SUPRT and ABC_STAFF.

The ABC.com network contains a stand-alone Windows 7 computer named ABC-WS680. Several
ABC.com users make use of ABC-WS680.
You need to prevent the ABC.com users of the ABC_STAFF group from running Windows Media
Player on ABC-WS680.However, all other members must still be able to run Windows Media
Player. You want to accomplish this task by using the least amount of administrative effort.
You have
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. ABC.com currently makes use of a computer named
ABC-WS680 which runs Microsoft Windows 7. ABC-WS680 is currently used by multiple ABC.com
network users who log on to the computer.
You have received instruction to deny a ABC.com user named Mia Hamm access to removable
devices on ABC-WS680. However, all other users who log on to ABC-WS680 must retain access
to removable devices.
What should you do?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 Professional installed.
You are working on a workstation, named ABC-WS680, which has been assigned to a ABC.com
user, named Amy Walsh. You have been instructed to update the printer connected to ABCWS680 so that Amy Walsh can print graphics at a higher resolution. Subsequent to the update,
Amy Walsh’s workstation reacts in a manner that prevents her from working.
You want to make sure that Amy Walsh’s workstation is returned to its previous state as quickly as
possible.
Which of the following actions should you take?

You are employed as the network Administrator at ABC.com. The ABC.com network is configured
as a single Active Directory domain named ABC.com.
ABC.com has a workstation that includes a hard drive configured to make use of a RAID
controller. You are in the process of installing Windows 7 via an installation DVD. You find that the
files required to install the RAID controller are not on the DVD.
You have to make sure that the installation is successful. You start by restarting the workstation
using the installation DVD.
Which of the following actions should you take NEXT?

You are employed as the network Administrator at ABC.com. The ABC.com network is configured
as a single Active Directory domain named ABC.com. All workstations on the ABC.com network
have Windows 7 installed.
ABC.com has recently acquired a new workstation that has Windows Vista SP2 installed.
ABC.com has released a written policy requiring all workstations to run Windows 7.
You need to make sure that the policy is adhered to.
Which of the following actions should you take?

You are employed as the network Administrator at ABC.com. The ABC.com network is configured
as a single Active Directory domain named ABC.com. All workstations on the ABC.com network
have Windows 7 installed. The ABC.com network is configured to make use of IPv6.

You are responsible for managing a computer named ABC-WS13. You have been instructed to
generate a DNS record that will allow users to link up to ABC-WS13 via a sub domain, called
dec.ABC.com.
You are, therefore, required to specify the necessary DNS record.
Which of the following actions should you take?

You are employed as the network Administrator at ABC.com. The ABC.com network is configured
as a single Active Directory domain named ABC.com. All workstations on the ABC.com network
have Windows 7 installed.
You have been instructed to make sure that ABC.com’s users are able to perform enterprise
searches from their workstations.
Which of the following actions should you take?

You are the newly appointed network Administrator at ABC.com. The ABC.com network consists

of a single Active Directory domain named ABC.com. The ABC.com network workstations
currently make use of Microsoft Windows XP Professional.
ABC.com has recently decided to have the workstations upgraded to Microsoft Windows 7 with all
the installed applications. You are in the process of informing the newly appointed users in your
department when the Aero Shake feature will work.
What should you inform them? (Choose ALL that apply.)