You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. There are 1,000 thin clients in your network. All software accessed is

managed by an automated inventory system from the thin clients. At present you receive an
order from the company management, you are assigned a task to make sure that Microsoft
Office inventory information is up-to-date. What action should you perform to make sure of
this?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. This customer has a
software inventory tool. Currently the customer wants to improve the application recognition
of a software inventory tool. Since you are the technical support, the customer asks you to
measure the performance of the application recognition function. In the metrics below,

which one should be used?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Loxgo. The
software and hardware retirement process has been managed by you for Loxgo. Loxgo has
no Microsoft Software Assurance. Then in Loxgo, desktop computers with Windows
preinstalled will be retired and desktop computers with more than three years old hardware
will be retired. In addition, desktop computers with all Microsoft Office licenses purchased
under a volume license agreement also will be retired. Since you are the technical support,
you are asked to find out a solution to reuse licenses. Which solution should be chosen to
reuse licenses?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. According to a report of your software inventory, you can confirm that
several unapproved software have been installed on employee computers. Now you get an
order from the CIO, according to his requirements, a process should be implemented to
prevent software from being installed by employees. So in the process, what should be
included?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. According to his
requirement, you design a SAM program for him. An asset management system is
implemented by you. A process needs to be designed to identify all owned software
licenses. What should be integrated into the asset management system?

You are a Microsoft professional who has three years experience on business processes

and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. The Acquisition
Process key competency of this customer has a Basic maturity level. Now the customer
wants to have the Acquisition Process maturity level improved. Since you provide the
technical support, the customer asks you to recommend a process to achieve this. Which
process should you recommend?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex, who
has competitive upgrade licenses. After reconciling all licenses, you attempt to ascertain the

compliance status of those licenses for Alex. Hardware and software inventory as well as all
proof of licenses (POLs) have been collected by you from Alex. Now you get an order from
the CIO, according to his requirements, the inventory should be reconciled against the
licenses. In order to accomplish that task, what action should be performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. Then
you make an audit for Alex. According to the audit, you discover that Software purchasing is
decentralized and hardware inventory is incomplete. Besides, you also find that Software
inventory does not exist. Now you are assigned a task to find out two benefits, which

support the implementation of an ongoing SAM program. So of the following benefits, which
two should be selected? (Each correct answer presents part of the solution. Choose more
than one.)

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. In the
network of this customer, there are servers that run only Windows Server 2008 Enterprise
edition. The network has deployed with both physical and virtual servers. The customer
creates a complete inventory of all servers is created by the customer. Since you are the
technical support, you are assigned with a task. For identifying the customers licensing
requirements for Windows Server 2008, you have to gather additional information. What
additional information should you collect?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve themanagement of software assets by using the SAM
Optimization Model. Currently you areemployed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering servicefor a customer named Alex.
According to the requirement of Alex, you attempt to do a SAM optimization assessment for
him. You discover that the maturity level of Operations Management Interfaces key
competency is basic. In addition, you find the maturity level of all other key competencies is
standardized. Then there is a SAM improvement plan, which required the maturity level of
the Operations Management key competency to rise to Standardized. Now you get an order
from the CIO, according to his requirements, an action should be recommended so that the
maturity level of the SAM improvement plan key competency should be raised to
Rationalized. So of the following actions, which one should be recommended?