You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. In
Alex’s company, there is an Active Directory forest in the network, which joins all computers.
Besides, there is a Microsoft System Center Operations Manager (OpsMgr) server and a
Microsoft System Center Configuration Manager (CfgMgr) server in the network. You
perform the installation of CfgMgr and OpsMgr clients on all computers. Now you get an
order from the CIO, according to his requirements, the software and hardware retirement
process should be managed for Alex. In order to achieve that goal, all retired desktop
computers should be identified. In order to accomplish that task, what action should be

performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the companynetwork and provide technical support
for your company. You are in charge of offering service for a customer named Alex. There
are two key performance indicators in Alex’s company. That is,purchasing assets without a
review of the current license availability and purchasing assets on a per-project basis. Now
you get an order from the CIO, according to his requirements, the minimum SAM maturity
level represented by both of these indicators should be identified. So of the following
maturity levels,which one should be identified?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. Some
employees work for this customer. Sometimes they work from home on he laptops that
issued by the company. Active Directory is used to manage the network. Now you receive
an order from the customer, according to his requirement, you are asked to collect the most
complete hardware inventory. To accomplish your task, what action should be performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. In the company of
this customer, there is an office in New York. In the office, all software and hardware
purchasing is centralized. Now the customer assigns a task to you. The scope of a SAM
program assessment should be defined for him. Which information should you gather?

You are a Microsoft professional who has three years experience on business processes

and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex.
According to the requirement of Alex, you have to assess the SAM processes for him. To
meet his requirement, not only you communicate roles, but also you conduct onsite
discussions as well as analyzing the infrastructure. Now you get an order from the CIO,
according to his requirements, you should find out a way to improve the SAM processes. In
order to accomplish that task, what action should be performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support

for your company. You are in charge of offering service for a customer. For this customer, a
SAM program is maintained by you. Recently in the company of this customer, the company
has purchased a new SAM tool and the SAM program design is complete. In addition, the
SAM program budget is approved and allocated. But the assigned SAM manager quit from
the company. Since you are the technical support, you are asked to maintain the SAM
program. What action should be performed first?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. In
Alex’s company, there are three offices. One is in Paris, and the other two are respectively
in Tokyo and Ohio. Of the three offices, only the Paris office deploys Microsoft System
Center Configuration Manager (CfgMgr) clients. In addition, all staff there will turn off their
computers when they out of work. Now you get an order from the CIO, according to his
requirements, software inventory should be completed. In order to accomplish that task,

what action should be performed?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer named Alex. With
the use of Microsoft Office Excel, an inventory of software and hardware assets has been
maintained by Alex. Sometimes, the inventory of applications installed on computers will
change. Now you are assigned a task to recommend a tool to generate daily reports on
those changes. So what action should you perform to accomplish your task?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the companynetwork and provide technical support
for your company. You are in charge of offering service for a customer named Alex. In
Alex’s company, employees are allowed to purchase and install software on company
computers. Since you are the technical support, you are asked to make sure thatvolume
licensing can be used by him. So what action should be performed to accomplish that task?

You are a Microsoft professional who has three years experience on business processes
and audit procedures. Besides, you have necessary skills to design, implement and
optimize a Software Asset Management (SAM) program. When necessary, you design
solutions to implement and improve the management of software assets by using the SAM
Optimization Model. Currently you are employed in an international company which is
named Wiikigo. You are responsible for the company network and provide technical support
for your company. You are in charge of offering service for a customer. Now you are asked
to design a SAM program. The customer requires that the program must enable the reuse
of desktop software licenses and the implementation of server virtualization technology.
Besides, it must enable a complete refresh of all desktop and server hardware within the
following half a year. In order to achieve the goal, what should be included in the SAM
program?