You are a consumer support technician. A user has a computer that runs Windows Vista. The user is unable to use the Microsoft Windows Meeting Space feature. Microsoft Windows Firewall is configured as shown in the Firewall configuration exhibit. (Refer to the Exhibit.)

The user is able to use the ping utility to successfully connect to another computer on the network. The local area network connection is configured as shown in the Local Area Network configuration exhibit.
(Refer to the Exhibit.)

You need to ensure that the Windows Meeting Space feature functions correctly.

What should you do?

Exhibit:

You are a consumer support technician.

A customer needs to use a custom application on her Windows Vista computer. The custom application saves data to the %programfiles%\app1 folder.

You install the custom application on the customers computer.

You need to ensure that the customer can run the custom application.

What two configurations should you recommend? (Each correct answer presents a complete solution. Choose two.)

You are a consumer support technician. You upgrade the operating system on your computer from Microsoft Windows XP Service Pack 2 to Windows Vista Home Premium Edition.

An application that ran successfully prior to the upgrade fails to launch after the upgrade.

You need to launch the application successfully.

What should you do?

You are a consumer support technician. A customer wants to buy Windows Vista.

You need to recommend the Windows Vista edition that supports the following features:

Windows Movie Maker Windows Meeting Space Windows Media Center

Which Windows Vista edition should you recommend?

You are a consumer support technician.

A user shares a computer with an accountant between 15:00 hours and 16:00 hours every Monday. The accountant uses a different user account to log on. The user might not be present when the accountant accesses the computer.

You need to ensure that the accountant can access only Microsoft Office Excel 2007 and Microsoft Money 2007. You also need to ensure that the accountants access to the computer is restricted to Mondays between 15:00 hours and 16:00 hours.

What should you do?

You are a consumer support technician. Microsoft Windows Defender identifies 12 malicious software applications that are installed on a users computer.

Windows Defender displays an error message when it attempts to remove one of the malicious software applications.

You need to remove this malicious software from the system.

What should you do?

You are a consumer support technician. A user installs two applications from the same software vendor on a computer that runs Windows Vista . The two applications are designed to run on Microsoft Windows 2000.

One application runs successfully in Windows 2000 compatibility mode. The other application fails. The failed application requires elevated privileges when it runs.

You need to configure the Windows Vista computer to run the failed application. You want to achieve this goal by granting the least possible level of privilege.

What should you do?

You are a consumer support technician. You install a new video adapter on a computer that runs Windows Vista. The video adapter supports the Windows Aero interface.

You notice that the bitmap images displayed in different applications appear blurred on the screen.

You need to resolve the blurred images in these applications.

What should you do?

You are a consumer support technician. A user has a custom-built gaming computer that runs Microsoft Windows XP Professional. The computer is connected to a network.

The user upgrades the operating system of the computer to Windows Vista. After the upgrade, the computer displays low-quality graphics and is unable to access the network.

You need to improve the quality of the graphics display. You also need to establish network connectivity for the computer.

What should you do?

You are a consumer support technician. A customer wants to upgrade an existing Microsoft Windows XP Service Pack 2 computer to Windows Vista.

You need to ensure that the computers hardware and software are compatible with Windows Vista.

What should you do?