You are a consumer support technician. The local router is configured to assign dynamic IPv4 addresses.

A user reports that a computer is unable to access computers outside the local network.

The computers TCP/IP settings are configured as shown in the exhibit. (Refer to the Exhibit.)

You need to ensure that the user is able to connect to computers outside the local network.

What should you do?

Exhibit:

You are a consumer support technician.

A user has a portable computer that runs Windows Vista. The computer has a built-in wireless network adapter.

A wireless broadband router is used to provide wireless network access to the portable computer. The Service Set Identifier (SSID) broadcast of the router is disabled. The portable computer fails to connect to the wireless network.

You need to ensure that the portable computer can connect to the wireless network.

Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

You are a consumer support technician.

A user has a computer that runs Windows Vista.

The current Network and Sharing Center configuration of the computer is as shown in the following exhibit. (Refer to the Exhibit.)

You need to configure Network and Sharing Center to allow file sharing and set different access levels.

Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

Exhibit:

You are a consumer support technician. A computer that runs Windows Vista supports Bluetooth. However, the computer fails to detect a new Bluetooth-enabled mouse.

You need to connect the Bluetooth-enabled mouse to the computer.

What should you do?

You are a consumer support technician.

A user creates a home movie by using Windows Movie Maker. The movie consists of video and still images that contain audio.

You need to ensure that the user can export the video in the smallest file size possible.

What should you do?

You are a consumer support technician. A user named Mary creates a custom playlist as shown in the following exhibit. (Refer to the Exhibit.)

Mary assigns a rating of 5 Stars to her favorite media files by using Windows Media Player. The total size of her favorite media files is approximately 18 GB.

When Mary synchronizes the playlist, Windows Media Player reaches its 30-GB capacity before it synchronizes all of the files in her favorite media files list.

You need to configure the synchronization so that only Marys favorite media files are synchronized.

What should you do?

Exhibit:

You are a consumer support technician.

A user connects a digital camera to a computer. The user fails to receive a prompt to copy pictures to the hard disk. The user opens a third-party application and copies the pictures to the hard disk and then manually renames each file.

You need to configure the computer to meet the following requirements:

* Prompt the user to import pictures when the camera is connected.
* Enable the user to name the copied files automatically by using a unique file name and meaningful label during import.

Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

You are a consumer support technician.

A customer named Paul has a computer that runs Windows Vista. Paul is unable to print documents on a shared printer from another computer that runs Windows Vista.

You need to provide Paul access to the shared printer. Paul must be able to submit and manage his own print job. You must not assign Paul any unnecessary permissions .

What permissions should you assign to Pauls account?

You are a consumer support technician.

A customer uses a print device in her home office. The print device is shared on a Microsoft Windows XP computer.

The customer wants to use the shared printer from a Windows Vista computer.

You identify that the Windows XP print drivers are not compatible with Windows Vista print drivers. You download the Windows Vista drivers from the manufacturers web site.

You need to recommend a solution that allows the customer to print to the shared printer by using a Windows Vista computer.

What should you recommend?

You are a consumer support technician. A user uses a USB hub to connect a USB 2.0 webcam and a digital camera to a computer.

The computer detects the digital camera but does not detect the webcam.

You need to ensure that the computer can detect the webcam.

What should you do first?