You are a desktop support technician for your company. Your network contains an Active Directory domain. All sales user accounts are located in the Sales organnizational unit (OU). A Group Policy Object (GPO) named Sales App has been linked to the Sales OU. The Sales App GPO deploys a custom sales application. Two users transfer from the marketing department to the sales department. The users report that the sales application is nt installed on their computers. You need to identify what is preventing the new users from receiving the sales application. What should you do?

The helpdesk reports that users receive the following error message when they attempt to open a file sent to them from an external user:

You need to recommend a solution that allows users to view the file. What should you recommend?

Exhibit:

You are a desktop support technician for your company. Two users want to use Windows Meeting Space. A field technician is able to create a new session for both users, but is not able to connect tot he session by using Windows Meeting Space. The technician verifies network connectivity between the two comptuers. You need to identify what is preventing the connection. What should you do?

You are a desktop support technician for your company. Remote users report that they receive a certificate error when they try to connect tot he OUtlook Web Access Website. You need to recommend a solution that allows the remote users to connect to the Outlook Web Access Website without receiving a certificate error. What should you recommend?

You are a desktop support technician for your company. You have deployed Windows Vista to all remote users. Remote users are required to install and maintain applications on their computers. You need to ensure that alll remote users can install applications. What should you do?

You are a desktop support technician for your company. All client computers run Windows Vista. User Account Control has been disabled for administrators. The security team is concerned that helpdesk users are installing applications while logged onto computers with administrator credentials. Helpdesk users frequently start application installations and then leave the comptuers unattended. You need to recommend a solution to ensure computers automatically reboot after helpdesk users install applications.
What should you recommend?

You are a desktop support technician for your company. The network contains an Active Directory domain. All client computers run Windows Vista. You need to prevent users from running Windows Media Player. What should you do?

You are a desktop support technician for your company. You plan to upgrade 5000 Microsoft Windows XP Professional computers to Windows Vista. You need to identify if the Windows XP applications can run on Windows Vista. You must achieve this goal with the minimum amount of administrative effort. What should you do?

You are a desktop support technician for your company. Your company has deployed Windows Vista and Active Directory. All public computer accounts are located in an organizational unit (OU) named Public.

You need to recommend Group Policy Object (GPO) settings for all public computers to ensure the following:
All users receive the corporate background.
All users are followed to run Internet Explorer only.
User who log onto computers that are not in the Public OU will not receive these settings.

Which settings should you recommend?

You are a desktop support technician for your company. The company network contains a single Active Directory domain. A Group Policy Object (GPO) named HRApp is linked to the Human Resources organizational unit (OU). The HRApp GPO is configured to assign an application named HRApp.

A user is transferred from the human resources department to the finance department. You must move the user account to the Finance OU. You determine that the user is able to run HRApp. You need to recommend a solution that allows only users in the Human Resources OU to run HRApp.

What should you recommend?