You are a desktop support technician for your company. The Computers in your company run Windows XP. You upgrade the comptuers to Windows Vista. You download new updates by using Windows Update Agent. You discover that the update files are corrupted.

You need to force Windows Update Agent to download the entire update again.

What should you do?

You are a desktop support technician for your company. The company’s network consists of 10 Windows Vista computers and a server installed with Windows Server Update Services (WSUS). You must centralize Windows Updates from Microsoft on all the computers.

You need to configure all the computers to retrieve updates from the WSUS server. What should you do?

You are a desktop support technician for your company. The computers in your company run Windows Vista. A user’s computer automatically downloads and installs a critical patch for the vulnerability in a system DLL file. The user reports that she receives an error emssage when she attempts to start Windows.

You need to restore the user’s computer to a bootable state without installing the earlier upate ifles. You must achieve this goal by using the minimum ammount of administrative effort. What should you do?

You are a desktop support technician for your company. The corporate network has a domain controller that runs Microsoft Windows Server 2003 and computers that run Microsoft Windows XP Professional and Windows Vista Business. You set up group policies on the domain controller.

When you logon to the corporate network, only the comptuers that run Windows Vista Business are able to retrieve the updated policies.

You need to process the group policy for all the computers on the corporate network. Which Internet Control Message Protocol (ICMP) setting should you enable?

You are a desktop support technician for your company. Your company comuters run Windows Vista.

You need to verify the updates that have been installed on your Windows Vista computer.

Which two actions should you perform? (Each correct answer present a complete solution. Choose two.)

You are a desktop support technician for your company. Your company monitors user logon times on a daily basis.

You need to generate a report when users log on after 9 A.M. and have it send to your e-mail account.

What should you do?