You are a desktop support technician for your company. The computers on the corporate network run Windows Vista. The computers are configured to obtain IP addresses automatically.

A user reports that he cannot access resources on the corporate network. You discover that the IP address of the user’s computer is 169.254.17.9 with a 16-bit subnet mask. You restart the computer, but the user still cannot access resources on the corporate network.

You need to ensure that the user can access resources on the corporate network. What should you do?

You are a desktop support technician for your company. Your company has the following departments:

Sales: Computers belong to the corporate domain and run Windows Vista or Microsoft Windows XP Professional.
Accounting: Computers belong to the corporate domain and run Windows NT Workstation 4.0 with Service Pack 6.
Graphics: Computers belong to their own domain in a separate forest and run Windows Vista.
Research: Computers belong to a workgroup and run Windows Vista or Windows XP Professional.

You need to ensure that all the computers in the company authenticate by using Kerberos.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

You are a desktop support technician for your computer. The computers in your company run Windows Vista. You create a folder name Scripts on the root of drive C. You create a VBS script file and save the VBS script to the scripts fodler. When you run the script, the message shown in the exhibit appears. (Refer to the Exhibit.)

You need to ensure that the script can run successfully. What should you do?

Exhibit:

You are a desktop support technician for your computer. The computers in your company run Windows Vista. When you perform a routine maintenance task, you discover that the computers do not prompt for verification of the administrator credentials. You need to ensure that every administrative task prompts for verification of administrator credentials. What should you do?

You are a desktop support technician for your company. The computers in your company run Windows Vista. When a user starts a computer, the user receives the following error message: “An Application Request Change was made for a known application file: C:\Program Files\Windows Defender\MpCmdRun.exe.” You need to ensure that the user does not receive the error message. You must achieve this goal without compromising the security of the computer. What should you do?

You are a desktop support technician for your company. The computers in your company run Windows Vista. The computers are encrypted with BitLocker. Each computers motherboard contains a Trusted Platform Model (TPM) chip. The password for the BitLocker is stored on the USB drive. A user reports that her computer does not start. You discovered that the computers TPM chip is faulty. You need to recover the encrypted data from the user’s computers. What should you do?

You are a desktop support technician for your company. The computers in your company run Windows Vista. When you check for updates on the Windows Update Website, the 0x80070003 error appears. You need to ensure that your computer can download and apply new updates. What should you do?

You are a desktop support technician for your company. The computers in your company run Windows Vista. You install a legacy application and its compatibility fix on the computers. Users report that the compatibility fix is applied to all the applications that have the same name as the legacy application. You need to ensure that the compatibility fix is applied only to the legacy earlier application. What should you do?

You are a desktop support technician for your company. The computers in your company run Windows Vista. Your company has a main office and a branch office. You manage the computers at the branch office. The IT manager at the main office provides you with a custom security template. You need to compare the current security policy of the branch office computers with the custom security template. What should yo do?

You are a desktop support technician for your company. The computers on the corporate network run Windows Vista. You need to prevent users from installing non-trusted certificates on their computers. What should yo do?