DRAG DROP

###BeginCaseStudy###
Case Study: 4
A Datum Corporation Overview
A Datum Corporation is an airline catering company that has 8,000 users. A. Datum has
three main offices. The offices are located in Detroit, Chicago, and New York.
Existing Environment
Active Directory Environment
The network contains an Active Directory forest named adatum.com. The forest contains a
single domain. All domain controllers run Windows Server 2012.

Each main office contains two domain controllers. Each office is configured as an Active
Directory site.
The functional level of the forest is Windows Server 2012.
Network Infrastructure
The offices connect to each other by using a dedicated WAN link. Only the office in New
York and the office in Detroit connect directly to the Internet. Each office has a firewall.
The public DNS records for A. Datum are configured as shown in the following table.

The external interface for the firewall in the New York office is configured to use an IP
address of 131.107.1.200 and to pass inbound traffic on port 25 and port 443 to EX2.
The external interface for the firewall in the Detroit office is configured to use an IP address
of 131.107.2.200 and to pass inbound traffic on port 443 to EX4.
The Active Directory site is configured as shown in the Sites exhibit. (Click the Exhibit
button.)
Exchange Server Organization
A Datum has an Exchange Server 2013 organization that contains two servers. The servers
are configured as shown in the following table.

Each server contains 15 mailbox databases.
Users use the name mail.adatum.com to connect to their mailbox from the Internet. The
users use the FQDN of the servers to connect from the internal network.
AM of the users in the Detroit office have a mailbox hosted on EX2.
The default email address policy contains a single email address format of @adatum.com.
A separate Send connector exists for the Chicago office and the New York office. The local
servers in each office are the only source servers in each Send connector.
The New York office is configured as a hub site. Antimalware filtering is disabled on EX1 and
EX2.
Problem Statements
A Datum identifies the following issues:
• Users in the Detroit office report that sometimes, Microsoft Outlook takes a long
time to open.
• During a recent storage failure, administrators failed to restore the latest backup and
lost all of the email messages from the previous 48 hours.
• Users report that the email messages sent to some Internet domains are not
received. Users in the Chicago office report that some of their email messages generate a
non-delivery report (NDR).
• The help desk in the New York office reports that its most common Exchange-related
task is to restore email messages that were deleted by users more than 14 days ago. The
task requires time-consuming restore operations by the help desk.
Requirements
Business Requirements
A Datum wants to provide users with the ability to access their email from Internet Explorer
10, even when the users are disconnected from the network. This ability must only be
available if the users log on to Outlook Web Access by using the Private option.
Planned Changes
You plan to deploy three additional Exchange Server 2013 servers. The servers will be
configured as shown in the following table.

After the planned deployment, all of the mailboxes of the Detroit office users will be moved
to EX3. All of the Detroit office users will use the name detroitmail.adatum.com when they
connect from the Internet and the name ex4.adatum.com when they connect from the
internal network.
Technical Requirements
A Datum identifies the following technical requirements:
• All existing and future mailboxes must be limited to 5 GB of storage.
• Antimalware and anti-spam filtering must be enabled for the entire Exchange Server
organization.

• If storage for the mailbox database fails, administrators must be able to recover
email messages handled by transport services for to the last five days.
• Only the members of a group named Executives must be able to schedule meetings
in a room mailbox named Boardroom. Meeting requests must not be moderated.
• All of the servers in the New York office that have the Client Access server role
installed must be accessed by using a load balancing solution that can mark a server as
down ifa specific URL on the server is unavailable.
Mailbox Creation Requirements
A Datum identifies the following requirements for creating new mailboxes:
• All mailboxes must automatically have single item recovery enabled.
• All mailboxes must automatically have the Exchange ActiveSync feature disabled.
###EndCaseStudy###

You are evaluating the planned deployment of the additional Exchange Server 2013 servers.
You need to meet the technical requirement for installing all of the anti-spam agents and for
enabling antimalware filtering. What should you do? (To answer, drag the appropriate servers to the
correct locations. Each server may be used once, more than once, or not at all. You may need to drag
the split bar between panes or scroll to view content.)

HOTSPOT
###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You are attempting to resolve the database activation issue.
You need to identify why the database copies are activated on EX3 instead of EX2.
Which command should you use? (To answer, select the appropriate options in the answer area.)

DRAG DROP
###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to identify which commands must be run to perform the maintenance window tasks.
Which commands should you run? (To answer, drag the appropriate commands to the correct tasks.
Each command may be used once, more than once, or not at all. You may need to drag the split bar
between panes or scroll to view content.)

HOTSPOT
###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to recommend which command must be run to remove the email notifications from all of
the servers if App1 malfunctions again. Which command should you recommend? (To answer,
configure the appropriate options in the answer area.)

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You are implementing a solution to meet the security requirements for Outlook authentication. You
purchase a new certificate that has a subject name of mail.proseware.com and SANs of
autodiscover.proseware.com and oa.proseware.com. You create a host (A) record for
oa.proseware.com in the public DNS zone. Remote users report that they fail to connect to their
mailbox by using Outlook. You need to ensure that the remote users can connect to their mailbox
from Outlook. The solution must meet the security requirements. Which two commands should you
run? (Each correct answer presents part of the solution. Choose two.)

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to recommend which actions must be performed to meet the technical requirements for
the new Contoso users. Which three actions should you recommend? (Each correct answer presents
part of the solution. Choose three.)

HOTSPOT
###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to recommend a solution to resolve the Autodiscover and the free/busy information
issues. Which command should you include in the recommendation? (To answer, configure the
appropriate options in the answer area.)

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to recommend a solution to resolve the issue of the human resources department
manager. What should you include in the recommendation?

###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to recommend a solution to resolve the issue for the London office users. What should you do?

DRAG DROP
###BeginCaseStudy###
Case Study: 5
Proseware, Inc
Overview
General Overview
Proseware, Inc., is an international manufacturing company that has 3,000 users. Proseware
has a sales department, a marketing department, a research department, and a human
resources department.
Proseware recently purchased a small competitor named Contoso, Ltd.

Physical Locations
Proseware has two offices. The offices are located in New York and London. The offices
connect to each other by using a WAN link. Each office connects directly to the Internet.
Contoso has one office in Chicago.
Existing Environment
Active Directory Environment
The network of Proseware contains an Active Directory forest named proseware.com. The
forest contains a single domain and two sites named London and New York. Each site
contains two domain controllers that run Windows Server 2008 R2. The domain controllers
in the New York site are named DC1 and DC2. The domain controllers in the London site are
named DC3 and DC4.
All FSMO roles are hosted on DC3 and DC4.
The network of Contoso contains an Active Directory forest named contoso.com. The forest
contains five domain controllers and one site.
Exchange Server Organization
Proseware has an Exchange Server 2013 organization that contains two database availability
groups (DAGs) named DAG-NYC and DAG-LON. The DAGs are configured as shown in the
following table.

The certificate used for Exchange Server 2013 has a subject name of mail.proseware.com
and a Subject Alternative Name (SAN) of autodiscover.proseware.com.
Each mailbox database has three copies. All users connect to an active copy of the database
on a server in their respective office. Native data protection is implemented.
NTLM communication is used exclusively for Outlook Anywhere both internally and
externally.
Problem Statements

Proseware identifies the following issues:
• Users report that sometimes, they fail to access the free/busy
information of the other users. You also discover that some users fail
to retrieve Autodiscover settings.
• Users in the London office report that during a 24-hour WAN
outage, they could see only new users in the global address list (GAL)
from Outlook Web App.
• The manager of the human resources department in the New
York office cannot see new London office users in the GAL until
several hours after the help desk confirms that the users were
created.
• A hung MSExchangeOWAAppPool in Internet Information
Services (IIS) on EX1 causes all of the database copies to fail over.
Despite having the same CopyQueueLength and ReplayQueueLength
as the copies on EX2, the copies on EX3, which have a higher
activation preference, are activated, forcing user connections over the
WAN.
• A custom application named Appl recently malfunctioned and
sent hundreds of false positive email notifications that had a subject
of System Alert: Sales Database Reaching Capacity to all of the users
in the organization. While attempting to remove the email messages,
an administrator ran the Search-Mailbox -DeleteContent command
and erroneously deleted valid email messages from the mailboxes of
some executives.
Requirements
Business Goal
Proseware identifies the following business goals:
• Reduce the costs associated with using bandwidth on the WAN
links.
• Improve social media integration by using a Microsoft Outlook
app that will be deployed to all of the users in the sales department.
Planned Changes
Proseware plans to make the following changes:
• Implement a lagged copy for the mailbox database of the
executives.
• Implement an RBAC-linked role group for the administrators at
Contoso to manage the mailboxes of the Proseware users.
Technical Requirements

Proseware identifies the following technical requirements:
• End users must be notified after one hour if the email
messages that they send are not delivered.
• If mailbox database storage fails, the IT department must be
able to recover old email messages that were sent up to five days
earlier to the mailboxes of the executives.
• All new users hired at Contoso must have a user account in
contoso.com and an Exchange Server mailbox in proseware.com. All
new user accounts in contoso.com must have a user principal name
(UPN) that ends with proseware.com.
• Administrators at Contoso must be able to create and manage
recipient objects in the Exchange Server organization of Proseware by
using their existing contoso.com administrator account. All Contoso
recipient objects must reside in an organizational unit (OU) named
proseware.com/
Security Requirements
The Chief Security Officer (CSO) introduces the following security requirements:
• All Outlook users who connect from the Internet must use
Basic authentication only.
• All Outlook users who connect from the internal network must
use NTLM authentication only.
SLA Requirements
Due to productivity losses during some recent maintenance windows, the Chief Information
Officer (CIO) introduces a new service level agreement (SLA) requiring that all servers
entering or exiting a maintenance window must be taken in and out of service properly.
The SLA contains the following requirements:
• All mounted databases on the server undergoing maintenance
must be activated on another server.
• All message queues on the server undergoing maintenance
must be empty before maintenance can begin.
• The server undergoing maintenance must be prevented from
becoming a Primary Active Manager (PAM).
• Databases copies on the server undergoing maintenance must
not be activated while maintenance is occurring.
###EndCaseStudy###

You need to recommend to a solution to deploy the Outlook app. Which three actions should you
recommend performing in sequence? (To answer, move the appropriate three actions from the list
of actions to the answer area and arrange them in the correct order.)