You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. The Domain.com network contains two Windows 2000 Server computers and 120 Windows 2000 Professional computers which were upgraded to Windows XP Professional. The servers and the Windows XP Professional computers’ hard disk is formatted with the NTFS file system. The computers on the network consists of an internal CD-RW drive Domain.com consists of a Sales department. A Domain.com employee named Mia Hamm works in the Sales department. Mia Hamm did copy 15 MB files to a CD-RW disk which will be used in a meeting. After copying the file she realized that two of the files should not be on the disk. Mia Hamm then opens the CD-RW in the windows Explorer to try to delete the two files. When she presses the DELETE key after selecting the two files, it has a confirmation of deleting the files. Mia Hamm cannot delete the files.
What should Mia Hamm do?

You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. The Domain.com network contains ten Windows 2000 Server computers, 500 Windows XP Professional client computers and 1,000 Windows 2000 Professional client computers.
Domain.com consists of a Desktop support team which you are part of.

Domain.com consists of two departments named Research and Development.
Domain.com contains a Windows XP Professional computer named Certkiller -WS271. You have configured disk quotas for a volume on Certkiller -WS271. You then create a folder named MyDocs. You specify the share and NTFS permissions to allow users in the Development department to create folders and files in MyDocs. The share folder has no changes in the settings and is in a default state.
A Domain.com user named Andy Booth works in the Development department. He creates three folders in MyDocs and on one of the folders he enables compression.
Andy Booth copies some of his files to the compressed folder. When he copies a database file (75 MB) to the compressed folder, he received an error message that there was not enough free disk space. During the investigation you view the properties of the compressed folder and find out that the exiting compressed file use 120 MB of disk storage. The quotes limit of the users to store in the MyDocs folder is 250 MB on the volume.
What should Andy Booth do?

You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows Server 2003 and all client computers run Windows 2000 Professional.
Domain.com has its headquarters in Chicago and a branch office in Dallas.
Domain.com contains a Finance department and a Sales department. You are the desktop technician in the Chicago branch. A Domain.com user named Andy Reid is a member of the Sales department which is in the Dallas branch office. Andy Reid has a laptop named Certkiller -WS271 that runs Windows XP Professional.
Certkiller -WS271 contain a device bay which is used for a CD-RW drive and a DVD drive.
Andy Reid has all the important files on a DVD disk, which he copied on to the hard drive of Certkiller -WS271. Later the day he replaces the DVD drive with the CD-RW drive. When Andy Reid tries to open the CD-RW drive, he received an error message that the drive is not available.
What should Andy Reid do?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. You have recently installed Windows XP Professional on your new client computer, and would like to configure the Recovery console to work with your new installation.
Which of the following is a folder that CANNOT be accessed from the Recovery Console?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. You have recently installed Windows XP Professional on your new client computer, and would like to configure the Recovery console to work with your new installation.
Which of the following is a folder that CANNOT be accessed from the Recovery Console?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. You are required to install Windows XP Professional on a new client computer and have it join a domain during the setup process. The network administrator is currently on vacation, and you are unable to contact him. You also do not have the privileges to create computer accounts during the setup process.
With the above in mind, which is the option that you should take now?

You work as the network administrator at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows Server 2003 and all client computers run Windows XP Professional.
A Domain.com user named Andy Reid is a member of the Research department.
Andy Reid complains that mainly uses a portable computer complains that, after he came back from an appointment, the battery is out of power.
What should you recommend him to do?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
A user named Andy Booth reports that after upgrading his computer from Windows 98 to Windows XP Home Edition, he is unable to log on to the domain from the welcome screen.
You must make sure that Andy Booth is able to log on to the domain.
Which of the following is a task that you should instruct Andy Booth to execute?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. You have recently installed Windows XP Professional on your new client computer, and would like to configure the Recovery console to work with your new installation.
Which of the following is a folder that CANNOT be accessed from the Recovery Console?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All client computers on the Domain.com network run Windows XP Professional. The hard disks on all Domain.com computers make use of the NTFS file system.
Rory Allen is a user at Domain.com who has administrative privileges on his computer. Rory Allen reports that he modified several permissions in the Windows folder after reading about a new virus that affects system files.
Rory Allen also reports that When he attempts to run Paint, he is presented with the error message below:

“0” He also informs you that when he tries to run any other application on his computer, he receives a similar error message.
Which of the following is the task that you should carry out to make sure that Rory Allen is able to run the application on his computer?