You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All client computers on the Domain.com network run Windows XP Professional. The hard disks on all Domain.com computers make use of the NTFS file system.
Rory Allen is a user at Domain.com who has administrative privileges on his computer. Rory Allen reports that he modified several permissions in the Windows folder after reading about a new virus that affects system files.
Rory Allen also reports that When he attempts to run Paint, he is presented with the error message below:

“0” He also informs you that when he tries to run any other application on his computer, he receives a similar error message.
Which of the following is the task that you should carry out to make sure that Rory Allen is able to run the application on his computer?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. Security is currently a major concern at Domain.com, and You would like to prevent any third-party program from temporarily storing plain-text passwords in the paging file.
Which of the following is the action that you should perform to accomplish this objective?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. Domain.com has its headquarters in London and branch office in Nagasaki.
Andy Reid is a user at Domain.com who travels between the London office and the Nagasaki office. Part of Andy Reid’s duties is to create documents in both English and Japanese and he has to be able to switch between the English and Japanese user interfaces.
You have received instruction from the CIO to make sure that Andy Reid can easily switch between the English and Japanese user interfaces. The CIO also informs you that Andy Reid must be able to create documents that contain Japanese characters.
Which of the following is the task that you should complete to meet these requirements?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com has its headquarters in Chicago and a branch office in Paris All client computers on the Domain.com network run Windows XP Professional.
A user from the Chicago office named Amy Wilson will be working at the Paris office for the next couple of months. Amy Wilson would like the default currency settings and the date and time settings to be displayed in French.
You have been given the responsibility of ensuring that this is provided for.
Which of the following is the instruction that you should give Amy Wilson to achieve this goal?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. You are currently assigned a client computer on which you have just completed installing Windows XP Professional. When you hold down the Windows key and simultaneously press the L key, the computer is locked.
Which of the following best describes Why this has happened?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All client computers on the Domain.com network run Windows XP Professional.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. The CIO instructs you to let an administrator use your computer. You want to let the administrator use the computer immediately, but you do not want to close any of your programs.
Which of the following is the combination of keys that you should press to make this possible?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
a Domain.com employee named Ally Wagner wanted to change the settings within Windows XP so that when she clicks a desktop icon the application opens immediately. When something goes wrong, Ally Wagner turns to you for assistance.
Ally Wagner informs you that when she clicks on a desktop icon the application does not start, instead she gets a menu.
Which of the following is probably the reason for this happening?

You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional.
Domain.com employs 30 new sales representatives that will visit Domain.com’s major customers on a regular basis. You issue the new sales representatives with new Windows XP Professional portable computers. The new sales representatives will require access to inventory and pricing documents when they visit Domain.com’s customers. The inventory and pricing documents are stored in a shared folder named SalesDocs. The SalesDocs folder is hosted on a file server named Certkiller -SR14. The new sales representatives must be able to open the files in the SalesDocs folder while they are offline, and must be able to make changes to those files at all times. You need to provide the sales representatives with the required functionality.
What should you do?

You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional.
A Domain.com user named Amy Walsh works from home using a portable computer named Certkiller -WS270. Amy Walsh recently requested that several files be made available offline for her. All the offline files are stored on the boot partition of Certkiller -WS270. Amy Walsh reported that she is satisfied with the offline files and has no problem using them, however she noticed the primary partition of Certkiller -WS270 is running out of disk space due to the offline files.
You have received instruction to address Amy Walsh’s concern regarding the space problem that she might encounter if the situation is left to simmer. To this end you instruct Amy Walsh to move the client-side cache associated with the Offline Files to a different drive using the Offline Files Cache Mover utility. Amy Walsh later reports that the cache is moved from the drive but the original cache cannot be deleted and is still being used. You need to configure offline files to start using the new cache enabling the deletion of the original.
What should you instruct Amy Walsh to do?

You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional. The Domain.com network contains a domain controller named Certkiller -DC01 that also serves as a Domain Name Service (DNS) and Windows Internet Name Service (WINS) server. The Domain.com network also contains a print device named Certkiller -PR01 that is connected to Certkiller -DC01. All computers on the Domain.com network use static IP addressing. The relevant portion of the Domain.com network is shown in the Network exhibit.
Network Exhibit:

A Domain.com user named Andy Reid attempts to connect to Certkiller -PR01 by specifying the path “http:// Certkiller -DC01/printers” in his web browser.
When he does this, Andy Reid receives an error message indicating that a connection to the server could not be established.
You want to enable Andy Reid to connect to Certkiller -PR01 using the Internet Printing capability.
What should you do?