You need to ensure that only critical updates are installed on the user’s computers
You are a desktop support technician for your company. The computers in your company run Windows Vista. The computers connect directly to the Internet. Users report that their computers do not receive critical updates. You need to ensure that only critical updates are installed on the user’s computers. You must achieve this goal by usign the minimum amount of administrative effort. What should you do?
What should you create?
Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
You have a web application named WebApp1 that is hosted in another datacenter. The datacenter is not part of the private cloud.
You need to ensure that Service Manager incidents are generated automatically when WebApp1 is unavailable.
What should you create?
What should you recommend?
You are a desktop support technician for your company. You need to recommend a solution for monitoring services and startup programs on Windows Vista computers. What should you recommend?
You need to ensure that only three users named Admin1, Admin2, and Admin3 can access the service offering
Your company has a datacenter in Los Angeles.
The datacenter contains a private cloud that is managed by using a System Center 2012 infrastructure. The infrastructure has the System Center 2012 Service Manager Self-Service Portal installed.
You create a new service offering.
You need to ensure that only three users named Admin1, Admin2, and Admin3 can access the service offering.
What should you do?
You need to ensure that all mobile users receive the application from the GPO
You are a desktop support technician for your company. Your network contains an Active Directory domain that contains a single site. User accounts for mobile users are stored in an organizational unit (OU) named Mobile. An application has been deployed to the organization by using a Group Policy Object (GPO).
Several mobile users report that the application has not been installed on their computers. You need to ensure that all mobile users receive the application from the GPO. What should you do?
What should you modify?
Your company has a private cloud that contains a System Center 2012 Service Manager instance. Service Manager has the Self-Service Portal installed.
You create a service offering that contains a single request offering. The service offering provides logged-on users with the ability to add their user account automatically to a group named ServiceGroup1.
The company’s security policy requires that an administrator named Admin1 must approve all requests for group membership changes.
You need to configure the infrastructure to meet the requirements of the company’s security policy.
What should you modify?
You need to deploy the applicatin to User1
You are a desktop support technician for your company. Your company has deployed Windows Vista. Applications are deployed by using Group Policy objects (GPOs). An application has been deployed to the sales department. A sales user named User1 reports that they have not received the new application. The Active Directory configurations are shown in the Active Directory exhibit (Refer to the Active Directory Exhibit).
The Group Policy configurations are shown in the Group Policy exhibit (Refer to the Group Policy Exhibit).
You need to deploy the applicatin to User1. What should you do?
Active Directory (exhibit):
Group Policy (exhibit):
you need to configure a solution to remediate the recurring issue automatically
Your company has a private cloud that is managed by using a System Center 2012 Orchestrator, System Center 2012 Operations Manager, and System Center 2012 Service Manager Infrastructure.
You discover that a service on a server repeatedly stops.
you need to configure a solution to remediate the recurring issue automatically.
What should you do?
You need to manually install a new version of the display adapter driver on a computer that runs Windows Vist
You are a desktop support technician for your company. You need to manually install a new version of the display adapter driver on a computer that runs Windows Vista without using the drivers installation program. You must achieve this goal by using the minimum amount of administrative effort. What should you do?
You need to configure the private cloud to meet the requirements
Your company has a private cloud that contains a System Center 2012 infrastructure.
The network contains a Service Manager infrastructure and an Orchestrator infrastructure.
You plan to configure the private cloud to meet the following requirements:
* Integrate runbooks to Service Manager requests.
* Automate administration tasks by using runbooks.
* Provide end users with the ability to perform administrative tasks.
You need to configure the private cloud to meet the requirements.
What should you do from Service Manager?