Which group policy setting should you enable?
You are a desktop support technician for your company. The computers in your company run Windows Vista. You need to prevent users from installing removable device drivers on their computers. Which group policy setting should you enable?
What should you recommend?
You are a consumer support technician. A user’s computer has Windows Vista preinstalled with the FAT32 file system.
The user types the following command to convert the file system:
Convert C: /FS :NTFS.
The user receives a prompt to restart the computer and a message is displayed indicating that the file will be converted after the restart. Prior to the next restart, the user discovers that one of the frequently used programs on the computer is incompatible with NTFS.
You need to ensure that the user is able to cancel the NTFS conversion process.
What should you recommend?
You need to recommend a solution that prevents the disk defragmenter from running
You are a desktop support technician for your company. All client computers run Windows Vista. A scheduled task is configured to run the disk defragmenter every night. The accounting department has requested that the disk defragmenter not be run this week due to month-end processing. You need to recommend a solution that prevents the disk defragmenter from running. Your solution should not interfere with any other scheduled tasks. What should you do?
You need to ensure that app
You are a consumer support technician.
A customer downloads a gadget named app.gadget . The user reports that he is unable to add the new gadget to Windows Sidebar.
You need to ensure that app.gadget appears in the list of available Windows Sidebar gadgets.
What should you do?
You need to create a Normal mode (Pull) subscription for all critical event warnings generated by the computer
You are a desktop support technician for your company. The computers in your company run Windows Vista. The company has a main office and a branch office. The offices have multiple computers in a workgroup environment. Domain servers are not available. You want to l og all critical events to a member server at the main office.
You need to create a Normal mode (Pull) subscription for all critical event warnings generated by the computers at the branch office and forward it to the server at the main office. What should you do first?
You need to ensure that the user can back up the personal files
You are a consumer support technician. A user attempts to back up all personal files on a computer by using the Backup and Restore Center .
The user receives an error message as shown in the following exhibit. (Refer to the Exhibit.)
You need to ensure that the user can back up the personal files.
What should you do?
Exhibit:
You need to remove the Windows Sidebar from all computers
You are a desktop support technician for your company. The security team is concerned about the installation of Sidebar gadgets. You need to remove the Windows Sidebar from all computers. What should you do?
You need to ensure that only the media collection for each user is backed up
You are a consumer support technician. Three users share a computer that runs Windows Vista.
Each user has a separate media collection that consists of .WMA, .WMV, and .JPG files. Each users media collection is stored in a personal folder in the following directory: Users\<username>
You need to ensure that only the media collection for each user is backed up. You also need to compress the files.
What should you do?
You need to ensure that all users are able to open files that have been created by using Office Open XML Forma
You are a desktop support technician for your company. All client computers run Windows Vista. Computers for the sales department have Microsoft Office 2003 installed. All other computers have Microsoft Office 2007 installed. You need to ensure that all users are able to open files that have been created by using Office Open XML Formats. What should you do?
What are two ways to accomplish this goal? (Each correct answer presents a complete solution
You are a consumer support technician. A user reports that the performance of the users computer is degrading.
You suspect that some processes that run during startup are causing the performance issues.
You decide to run a comparative analysis on another computer that runs Windows Vista.
You need to compare the processes that are launched when each computer is started.
What are two ways to accomplish this goal? (Each correct answer presents a complete solution. Choose two.)