What should you recommend?
You are a desktop support technician for your company. The company network contains a single Active Directory domain. A Group Policy Object (GPO) named HRApp is linked to the Human Resources organizational unit (OU). The HRApp GPO is configured to assign an application named HRApp.
A user is transferred from the human resources department to the finance department. You must move the user account to the Finance OU. You determine that the user is able to run HRApp. You need to recommend a solution that allows only users in the Human Resources OU to run HRApp.
What should you recommend?
You need to ensure that Windows Vista detects the hard disks on the computer during installation
You are a consumer support technician. You must install Windows Vista on a customers computer.
During installation, the Windows Vista installation wizard fails to detect any hard disks on the computer.
You need to ensure that Windows Vista detects the hard disks on the computer during installation.
What should you do?
Which two actions should you perform? (Each correct answers part of the solution)
You are a desktop support technician for your company. You install a wireless network adapter on a computer that runs Windows Vista. You also configure a connection to the CORPWLAN wireless network. However, you are unable to connect to the network from the computer.
You need to identify any configuration or hardware issues that prevent your computer from connecting to the wireless network. Which two actions should you perform? (Each correct answers part of the solution)
You need to ensure that the customer can print to the USB print device
You are a consumer support technician.
A customer is unable to use a USB print device connected to a Windows Vista computer.
You open the Device Manager snap-in and view the configurations as shown in the exhibit. (Refer to the Exhibit.)
You need to ensure that the customer can print to the USB print device.
What should you do?
Exhibit:
You need to provide private IPv6 addresses to each computer that runs Windows Vista on the corporate network
You are a desktop support technician for your company. Your company has a main office. It plans to open four new branch offices. The corporate network consists of a single link in the main office. The network infrastructure is configured to use IPv6 addresses.
You need to provide private IPv6 addresses to each computer that runs Windows Vista on the corporate network. What should you do?
You need to ensure that the print device prints documents in full color
You are a consumer support technician. A customer submits a print job to an inkjet printer that is connected to the computer with a USB cable.
When the customer prints color documents, the colors yellow and green do not appear.
You need to ensure that the print device prints documents in full color.
What should you do?
Which two actions should you perform? (Each correct answer presents part of the solution
You are a desktop support technician for your company. The computers on the corporate network run Windows Vista, Windows XP Professional, Windows 2000 Professional or Windows NT 4.0 Workstation.
You need to ensure that the computers that run Windows Vista can communicate with the highest possible levels of data integrity and data encryption. You must also ensure that the computers that run Windows Vista can communicate with all other computers on the network.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
You need to configure the computer to enable the user to have a video conference with the friend
You are a consumer support technician. A user uses Windows Live Messenger to communicate with a friend. The user also wants to have a video conference with the friend.
You need to configure the computer to enable the user to have a video conference with the friend.
What should you do?
You need to help ensure the highest possible level of security for your network
You are a desktop support technician for your company. The computers on the corporate network run Windows Vista. Each computer has a wireless network adapter. You install a wireless router. Authentication servers and Public Key Infrastructure are not available. You need to help ensure the highest possible level of security for your network. What should you do?
What should you recommend?
You are a consumer support technician.
A customer uses a print device in her home office. The print device is shared on a Microsoft Windows XP computer.
The customer wants to use the shared printer from a Windows Vista computer.
You identify that the Windows XP print drivers are not compatible with Windows Vista print drivers. You download the Windows Vista drivers from the manufacturers web site.
You need to recommend a solution that allows the customer to print to the shared printer by using a Windows Vista computer.
What should you recommend?

