You need to ensure that your computer can download and apply new updates
You are a desktop support technician for your company. The computers in your company run Windows Vista. When you check for updates on the Windows Update Website, the 0x80070003 error appears. You need to ensure that your computer can download and apply new updates. What should you do?
You need to recommend a solution to allow the computer to be recovered in the event that the application modif
You are a consumer support technician. A users computer is configured as shown in the following exhibit. (Refer to the Exhibit.)
The customer wants to install a new custom application that has not been tested on Windows Vista.
You need to recommend a solution to allow the computer to be recovered in the event that the application modifies system files or settings.
What should you do?
Exhibit:
What should you do?
You are a desktop support technician for your company. The computers in your company run Windows Vista. Users need to access applications that are hosted on a trading partners website. One of the users is unable to access a new page on the Website. You discover that the website uses an unsigned ActiveX Control to run a test pilot on the new page. You need to ensure that the user can access the new page. Your solution must not affect other users. What should you do?
You need to ensure that a system restore point can be created for all of the logical drives on the system
You are a consumer support technician.
A customers Windows Vista computer has a 146-GB hard disk with two logical drives. The first logical drive is 100GB and contains the system and boot files. The second logical drive is 800MB and contains user data. Both logical drives are formatted with the NTFS file system.
You need to ensure that a system restore point can be created for all of the logical drives on the system.
You also need to ensure that no data is lost during this process .
What should you do?
You need to ensure that the two-factor authentication scheme is the only way to log on to the computer
You are a desktop support technician for your company. You implement a two-factor authentication scheme on the computer that runs Windows Vista. You need to ensure that the two-factor authentication scheme is the only way to log on to the computer. What should you do?
You need to ensure that guests are prevented from interrupting the audio playback by accidentally closing Wind
You are a consumer support technician for your company. A customer plays audio content for a social event by using Microsoft Windows Media Center. The customer wants the guests to be able to see the current media selections and browse through the additional content.
You need to ensure that guests are prevented from interrupting the audio playback by accidentally closing Windows Media Center.
What should you do?
You need to compare the current security policy of the branch office computers with the custom security templa
You are a desktop support technician for your company. The computers in your company run Windows Vista. Your company has a main office and a branch office. You manage the computers at the branch office. The IT manager at the main office provides you with a custom security template. You need to compare the current security policy of the branch office computers with the custom security template. What should you do?
You need to identify if the ports used by the SMTP server are open
You are a consumer support technician.
A customer reports that she cannot send e-mail to her mail server from a Windows Vista computer. You identify that the customer connects to the mail server by using SMTP.
You need to identify if the ports used by the SMTP server are open.
What should you do first?
You need to apply the latest security patches by using Windows Update Agent
You are a desktop support technician for your company. The computers in your company run Windows Vista. You attempt to update the computers with the latest security updates. However, the Windows Update Agent fails to download and install the security patches. You need to apply the latest security patches by using Windows Update Agent. What should you do?
What are two possible ways to achieve this goal? (Each correct answer presents a complete solution
You are a consumer support technician. A user reports that the users computer takes more than five minutes to load the desktop after logon.
You suspect that a rogue application is configured to start automatically at startup.
You need to prevent unknown applications from loading at startup.
What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)