You need to identify why the response time of the Web application has degraded
You are a desktop support technician for your company. Your company hosts Web applications on a computer that runs Windows Vista. A user reports that the response time of the Web application has degraded. You need to identify why the response time of the Web application has degraded. What should you do?
You need to reduce delays when opening files
You are a consumer support technician. A user has an application that tracks financial information from the Internet.
The application stores data in a folder named Finance located on the C: drive. The C: drive has 20 GB of free space.
The application writes data to a single file until the file reaches a size of 100 MB. The application then begins to write to a new file. A new file is created every two days.
After the application is installed, the user reports that there is a delay when opening files.
You need to reduce delays when opening files.
What should you do?
Which Internet Control Message Protocol (ICMP) setting should you enable?
You are a desktop support technician for your company. The corporate network has a domain controller that runs Microsoft Windows Server 2003 and computers that run Microsoft Windows XP Professional and Windows Vista Business. You set up group policies on the domain controller.
When you log on to the corporate network, only the computers that run Windows Vista Business are able to retrieve the updated policies. You need to process the group policy for all the computers on the corporate network. Which Internet Control Message Protocol (ICMP) setting should you enable?
Which two actions should you perform? (Each correct answer presents part of the solution
You are a consumer support technician.
A user reports that after subscribing to an online media service, an unrecognized toolbar and pop-up messages appear in Internet Explorer.
You need to eliminate the unrecognized toolbar and pop-up messages.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
Which policy setting should you enable?
You are a desktop support technician for your company. Users run Windows Vista on their laptop and desktop computers. Users remotely access their desktop computers over the Internet. You need to ensure that TLS 1.0 authenticates the client and termianl servers. Which policy setting should you enable?
You need to configure the computer so that it detects the resources that are available on the local network
You are a consumer support technician for your company. When a customer browses the Network and Sharing center, the computer does not detect any network resources.
You confirm that other computers on the same subnet are able to detect network resources. The customers computer is configured as shown in the following exhibit. (Refer to the Exhibit.)
You need to configure the computer so that it detects the resources that are available on the local network.
What should you do?
Exhibit:
Which three configurations should you recommend? (Each correct answer presents part of the solution
You are a desktop support technician for your company. The computers in your company run Windows Vista. You need to recommend a solution to enable forwarding of events. The events must be encrypted when they are forwarded.
Which three configurations should you recommend? (Each correct answer presents part of the solution. Choose three.)
Which Windows Vista editions should you recommend?
You are a consumer support technician. A customer wants to upgrade a computer to run Windows Vista.
You need to recommend a Windows Vista edition that supports:
* Parental Controls.
* Scheduled backups of user files.
* Windows Media Center.
Which Windows Vista editions should you recommend?
What should you recommend?
You are a desktop support technician for your company. The computers in your company run Windows Vista. Users send security reports to the main office over the Internet by using Windows Mail. You need recommend a solution to ensure that the security reports are encrypted when they are transmitted over the Internet. What should you recommend?
You need to ensure that the print device prints documents in full color
You are a consumer support technician. A customer submits a print job to an inkjet printer that is connected to the computer with a USB cable.
When the customer prints color documents, the colors yellow and green do not appear.
You need to ensure that the print device prints documents in full color.
What should you do?

