You need to configure the synchronization so that only Marys favorite media files are synchronized
You are a consumer support technician. A user named Mary creates a custom playlist as shown in the following exhibit. (Refer to the Exhibit.)
Mary assigns a rating of 5 Stars to her favorite media files by using Windows Media Player. The total size of her favorite media files is approximately 18 GB.
When Mary synchronizes the playlist, Windows Media Player reaches its 30-GB capacity before it synchronizes all of the files in her favorite media files list.
You need to configure the synchronization so that only Marys favorite media files are synchronized.
What should you do?
Exhibit:
Which two actions should you perform? (Each correct answer presents part of the solution
You are a consumer support technician.
A user connects a digital camera to a computer. The user fails to receive a prompt to copy pictures to the hard disk. The user opens a third-party application and copies the pictures to the hard disk and then manually renames each file.
You need to configure the computer to meet the following requirements:
* Prompt the user to import pictures when the camera is connected.
* Enable the user to name the copied files automatically by using a unique file name and meaningful label during import.
Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
What permissions should you assign to Pauls account?
You are a consumer support technician.
A customer named Paul has a computer that runs Windows Vista. Paul is unable to print documents on a shared printer from another computer that runs Windows Vista.
You need to provide Paul access to the shared printer. Paul must be able to submit and manage his own print job. You must not assign Paul any unnecessary permissions .
What permissions should you assign to Pauls account?
What should you recommend?
You are a consumer support technician.
A customer uses a print device in her home office. The print device is shared on a Microsoft Windows XP computer.
The customer wants to use the shared printer from a Windows Vista computer.
You identify that the Windows XP print drivers are not compatible with Windows Vista print drivers. You download the Windows Vista drivers from the manufacturers web site.
You need to recommend a solution that allows the customer to print to the shared printer by using a Windows Vista computer.
What should you recommend?
You need to ensure that the computer can detect the webcam
You are a consumer support technician. A user uses a USB hub to connect a USB 2.0 webcam and a digital camera to a computer.
The computer detects the digital camera but does not detect the webcam.
You need to ensure that the computer can detect the webcam.
What should you do first?
You need to configure an Internet connection for the portable computer
You are a consumer support technician. A user has a portable computer that runs Windows Vista. The user also has a PocketPC mobile device that runs the most recent version of Microsoft Windows Mobile.
The mobile device includes an unlimited-use data subscription plan from a broadband service provider.
Internet access can be purchased at an hourly rate from various hotspots at airports.
While waiting at a major metropolitan airport, the user wants to access the Internet on the portable computer.
You need to configure an Internet connection for the portable computer. You also need to avoid unnecessary costs.
What should you do?
You need to increase the speed of the computer when the user runs the 3D business application
You are a consumer support technician. A users computer runs Windows Vista and has a dual-monitor configuration. The second monitor has a built-in USB 2.0 high-speed hub.
The user runs several graphics-intensive programs on the second monitor.
The user launches a 3D business application on the main monitor. When the user runs the application, the speed of the computer decreases.
You need to increase the speed of the computer when the user runs the 3D business application.
What should you do?
You need to ensure that User1 is able to restrict the access
You are a consumer support technician. User1 wants to install Windows Vista on a computer. User1 wants to configure the user accounts so that User2 is unable to access the account, files, or folders of User1.
You need to ensure that User1 is able to restrict the access.
What should you do?
You need to improve the response time of the computer
You are a consumer support technician. A user has a computer that runs Windows Vista Business Edition.
The user stores more than 100 GB of data files in the default shared directory. The directory is accessible to other computers on the network.
The user starts the computer and attempts to view a directory by using Microsoft Windows Explorer. The user reports that the computer responds slowly.
You discover that the hard disk drive of the computer is in continuous operation.
You need to improve the response time of the computer.
What should you do?
You need to configure the user’s computer to ensure that the user is able to share only music, video and
You are a consumer support technician.
A user wants to share only music, video, and image files with other computers that run Windows Vista on a private home network.
You need to configure the user’s computer to ensure that the user is able to share only music, video and image files on the home network.
What should you do?

