You are a consumer support technician. The Microsoft Windows Security Center system tray on a users computer displays notifications regarding exposed vulnerabilities due to the absence of an antivirus software application.

The user downloads an antivirus software application from the Internet and installs the application on the computer.

The application obtains the latest virus definition updates from the software vendor. An antivirus scan does not return any results for malicious files.

The system tray continues to display security notifications regarding the absence of an antivirus software application.

You need to prevent the computer from displaying the security notifications.

What should you do?

You are a consumer support technician.

A customer has two laptop computers that run Windows Vista. Both computers have an 802.11g wireless network card.

You need to configure the computers so that files can be transferred between the two computers using the wireless network cards.

You configure file sharing and Windows Firewall on both computers.

What should you do next?

You are a consumer support technician.

A user has a computer that runs Windows Vista. You install and share a new printer on the users computer.

You attempt to connect to the printer over the network without success. You are able to connect and print to other network printers.

You need to configure the users computer to allow access to the printer over the network.

What should you do?

You are a consumer support technician.

A computer that runs Windows Vista is connected to a local network. The computer is also connected to the Internet through the local network router. The computer is configured as shown in the following exhibit. (Refer to the Exhibit.)

You plan to add a new computer that runs Windows Vista to the network. The computer must be connected to the Internet.

You need to manually configure the TCP/IP properties for the new computer.

Which configuration setting should you use?

Exhibit:

You are a consumer support technician.

A home network has five computers that run Windows Vista. One of the computers, named Computer1, has Windows Firewall configured as shown in the following exhibit. (Refer to the Exhibit.)

Users on the other four computers are unable to access shared content on Computer1.

You need to ensure that users can access shared content on Computer1. You also need to prevent the Computer1 from being exposed to any additional vulnerability.

What should you do?

Exhibit:

You are a consumer support technician. The local router is configured to assign dynamic IPv4 addresses.

A user reports that a computer is unable to access computers outside the local network.

The computers TCP/IP settings are configured as shown in the exhibit. (Refer to the Exhibit.)

You need to ensure that the user is able to connect to computers outside the local network.

What should you do?

Exhibit:

You are a consumer support technician.

A user has a portable computer that runs Windows Vista. The computer has a built-in wireless network adapter.

A wireless broadband router is used to provide wireless network access to the portable computer. The Service Set Identifier (SSID) broadcast of the router is disabled. The portable computer fails to connect to the wireless network.

You need to ensure that the portable computer can connect to the wireless network.

Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

You are a consumer support technician.

A user has a computer that runs Windows Vista.

The current Network and Sharing Center configuration of the computer is as shown in the following exhibit. (Refer to the Exhibit.)

You need to configure Network and Sharing Center to allow file sharing and set different access levels.

Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

Exhibit:

You are a consumer support technician. A computer that runs Windows Vista supports Bluetooth. However, the computer fails to detect a new Bluetooth-enabled mouse.

You need to connect the Bluetooth-enabled mouse to the computer.

What should you do?

You are a consumer support technician.

A user creates a home movie by using Windows Movie Maker. The movie consists of video and still images that contain audio.

You need to ensure that the user can export the video in the smallest file size possible.

What should you do?