You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com.
Subsequent to the installation of a new application, the workstation that it is installed on develops
performance issues. You decide to reboot the workstation before attempting to remove the
application. After the restart you try to remove the application without success.
You want to make sure that the workstation is returned to the condition it was in prior to installation
of the application. Your solution should require as little administrative effort as possible.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single

Active Directory domain named ABC.com.
You have a desktop workstation in the office and a laptop for in the field. You then make use of the
Advanced Sharing feature to create a shared folder on your desktop workstation. You want to
make sure that automatic caching occurs when the shared folder is accessed from your laptop.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
You have configured a workgroup that includes numerous workstations. One of the workstations,
named ABC-SR07, hosts ABC.com’s multimedia files.
You are required to make sure that the multimedia files are shared on ABC.com’s network.
You start by creating a Home Group.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
Subsequent to installing a new display adapter in a test workstation, named ABC-WS001, you
install the accompanying driver. You then reboot ABC-WS001, and a blank screen is presented.
You have to rectify the problem as soon as possible.
Which of the following actions should you take? (Choose ALL that apply.)

You work as a technician at ABC.com. The ABC.com network consists of a single domain named
ABC.com. All servers on the ABC.com network have Windows Server 2008 R2 installed, and
workstations have Windows 7 installed.
ABC.com has acquired a workstation that has Windows XP SP2 installed. They then inform you
that the workstation has to be upgraded to Windows 7.
You want to complete the upgrade as quickly as possible.
Which of the following actions should you take FIRST?

You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers on the ABC.com network have Windows Server 2008 R2 installed,
and workstations have Windows 7 installed.
One of ABC.com’s workstations is shared by numerous ABC.com employees. You have received
instructions to make sure that these employees are allowed to consume a specified amount of
space on the workstation’s C: drive.
Which of the following actions should you take? (Choose ALL that apply.)

You work as a technician at ABC.com. The ABC.com network consists of a single domain named
ABC.com. All servers on the ABC.com network have Windows Server 2008 R2 installed, and
workstations have Windows 7 installed.
You have been instructed to install an additional hard disk into one of ABC.com’s workstations.
The additional hard disk must be used as a backup device for system images.
You are required to configure the new hard disk to make sure that it operates as expected.
Which of the following actions should you take?

You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers on the ABC.com network have Windows Server 2008 R2 installed,
and workstations have Windows 7 installed.
The ABC.com network has a VPN server, named ABC-SR13, which is configured to make use of
a pre-shared key. You have been assigned to a workstation, named ABC-WS07, which should be
configured to access the ABC.com network via a VPN link.
You are planning to create an L2TP/IPsec VPN link.
Which of the following options are TRUE with regards to an L2TP/IPsec VPN link?

You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers on the ABC.com network have Windows Server 2008 R2 installed,
and workstations have Windows 7 installed.
You have received instructions to migrate the user state on a workstation, named ABC-WS13, via
the User State Migration Tool (USMT) 4.0. You are preparing to execute the Scanstate.exe
command.
You are required to make use of the appropriate parameters for specifying the user files that will

be included in the migration.
Which of the following actions should you take?

You work as an administrator at ABC.com. The ABC.com network consists of a single domain
named ABC.com. All servers on the ABC.com network have Windows Server 2008 R2 installed,
and workstations have Windows 7 installed.
You have previously configured a customized image of Windows 7, which you are intending to
deploy to three new workstations that are not connected to ABC.com’s network. You are then
informed that the deployment solution should allow for automatic installation of a customized
application, subsequent to the image deployment.
Which of the following actions should you take?