You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
You have been instructed to devise a strategy to monitor ABC.com’s workstations. The strategy
should allow for an e-mail message to be sent whenever an application error has been logged in
the event location. The strategy should also make provision for the execution of a script that

reboots a workstation in the event of an application error taking place for a specified period.
Furthermore, the strategy should reduce the consumption of administrative resources for
application monitoring.
Which of the following actions should you take?

You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
Your workstation is configured to run a system image backup on a daily basis. When one of your
files becomes corrupt, you decide to restore the file from the latest system image backup.
You have to make sure that your solution requires little or no user input.
Which of the following actions should you take?

You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
A ABC.com user, named Kara Lang, has a manually created restore point configured on her
workstation. Kara Lang has requested that a copy of a file she saved to the system drive on her
workstation the day before yesterday be retrieved.
You want to achieve this with as little human input as possible.
Which of the following actions should you take?

You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
After ABC.com acquires a demo windows 7 workstation from one of their suppliers, you are tasked
with finding out whether there are any drivers installed on the workstation that has not been
signed.
Which of the following actions should you take?

You work as the Desktop support technician at ABC.com. The ABC.com network consists of a
single Active Directory domain named ABC.com. You have been instructed to deploy Microsoft
Windows 7 on all of the ABC.com workstations.
You have installed Windows Automated Installation Kit (Windows AIK) on a reference workstation.
You then created an answer file for a Windows 7 unattended installation. You now need to validate
the answer file before deploying Windows 7 to the ABC.com workstations.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
A user, named Mia Hamm, is assigned to a workstation named ABC-WS07. You have been
instructed to make sure that Mia Hamm is allowed to update the display adapter driver on ABCWS07.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com. All workstations on the ABC.com network have
Windows 7 installed.
ABC.com has a workstation, named ABC-WS36, which has a third party application installed.
You have been instructed to make sure that ABC-WS36 has a certain edition of the application
installed. You then acquire the digital signature of the vendor for the application.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com.
A ABC.com user named Rory Allen uses of a Microsoft Windows 7 Professional workstation
named ABC-WS680. During the course of the day Rory Allen attaches a USB disk to ABCWS680. However, Rory Allen cannot enable BitLocker To Go on the USB disk. You need to
ensure that Rory Allen can enable BitLocker To Go on the USB disk.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com.
You would like to connect a Windows Mobile Professional 6.1 device to your Windows 7
workstation for the purpose of synchronizing files to the mobile device. You need to accomplish
this without installing drivers for the device.
You have opened Sync Center.
Which of the following actions should you take?

You work as a desktop support technician at ABC.com. The ABC.com network consists of a single
Active Directory domain named ABC.com.
You have set up a test computer that has Windows 7 installed. You have configured a user
account that belongs to the Administrators group, and a user account that belongs to the Users
group. The accounts are named TestA and TestU respectively.

You are then instructed to make sure that the Control Panel is inaccessible to TestU and
completely accessible to TestA.
Which of the following actions should you take? (Choose TWO.)