Your company has a private cloud that contains a System Center 2012 infrastructure. The network contains a
Service Manager infrastructure and an Orchestrator infrastructure.
You plan to configure the private cloud to meet the following requirements:
Integrate runbooks to Service Manager requests.
Automate administration tasks by using runbooks.
Provide end users with the ability to perform administrative tasks.
You need to configure the private cloud to meet the requirements.
What should you do from Service Manager?

Your company has a private cloud that contains a System Center 2012 Service Manager instance. Service
Manager has the Self-Service Portal installed.
You create a service offering that contains a single request offering. The service offering provides logged-on
users with the ability to add their user account automatically to a group named Group1.
You need to ensure that all requests for group membership changes require approval from the security
department.
What should you modify?

Your company has a private cloud that contains a System Center 2012 Service Manager infrastructure.
You need to create a service level objective (SLO) for incidents that have a priority value of 1.
What should you create first?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The network contains an Operations Manager infrastructure and a Virtual Machine Manager (VMM)
infrastructure.
You implement a Microsoft SharePoint Server 2010 farm that is hosted on 10 virtual machines.
The company defines a service level agreement (SLA) for the farm’s availability of at least 99.9 percent uptime.
You need to ensure that the company’s compliance officer can identify whether the SLA requirement is met.
What should you do?

HOTSPOT
Your network contains a System Center 2012 R2 Service Manager deployment.
You plan to create priority-based service level objectives (SLOs) for all work item types. The priorities will be
assigned automatically based on the urgency and the impact of a work item.
You need to identify how to implement the priorities for each work item.
What should you identify? In the table below, identify which work items can be implemented by using the work
item settings or a custom workflow and which work items can be implemented only by using a custom workflow.
Make only one selection in each row.
Hot Area:

Your company has a private cloud that is managed by using a System Center 2012 Operations Manager
infrastructure.
You have a distributed application named App1. App1 has the following service level objectives (SLOs):
At least 99.9 percent uptime
No more than 85 percent average CPU utilization
You need to add the SLOs that monitor the required information to Service Level Tracking.
Which SLO or SLOs should you add? (Each correct answer presents part of the solution. Choose all that
apply.)

Your company deploys System Center 2012 R2 Virtual Machine Manager (VMM).
You plan to perform a new server deployment. The new server deployment will include a custom application
named App1.
You use Server Application Virtualization (Server App-V) to virtualize App1. You create an application profile.
You create a service deployment to deploy the App1 by using a Windows Server 2012 R2 template.
After deploying the service, you discover that App1 was not installed. You view the application profile as shown
in the exhibit. (Click the Exhibit button.)

You need to ensure that App1 is installed when you deploy the service.
What should you add to the application profile?

HOTSPOT
You have a System Center 2012 R2 Configuration Manager deployment and a System Center 2012 R2 Virtual
Machine Manager (VMM) deployment. All servers are Configuration Manager clients.
You have a Windows Server Update Service (WSUS) server. Configuration Manager is configured to use
WSUS for software updates.
You need to implement a Windows Update deployment for all of the servers. The deployment must meet the
following requirements:
Hyper-V hosts must be excluded from receiving software updates from Configuration Manager.
VMM must apply software updates to all of the Hyper-V hosts.
VMM must obtain updates from the WSUS server.
Administrative effort must be minimized.
Which actions should you perform in VMM and which actions should you perform in Configuration Manager? To
answer, select the appropriate options in the answer area.
Hot Area:

DRAG DROP
Your company has a private cloud that is managed by using a System Center 2012 Operations Manager
infrastructure. The infrastructure contains a management server named Server 1.
The network contains two subnets named Subnet1 and Subnet2. The two subnets are separated by a firewall
that prevents SNMP communications.
Server1 is located on Subnet1.
A switch named Switch1 is located on Subnet2.
Switch1 has the following configurations:
Network ID: 172.23.1.0/23
IPv4 address: 172.23.1.55
IPv6 address: fec0:2308::12
You need to discover Switch1.
What should you configure from the Computer and Device Management Wizard?
To answer, drag the appropriate values to the correct locations in the answer area. (Each value may be used
once, more than once, or not at all.)
Select and Place:

Your company has a private cloud that is managed by using a System Center 2012 Operations Manager
infrastructure.
From Operations Manager, you create a group named Group1.
You add multiple servers to Group1.
You have an Active Directory group named Group2.
You configure a dashboard for the users in Group2 to manage the client computers in Group1.
You need to ensure that the users in Group2 can achieve the following tasks:
View open critical alerts generated by Group1.
Identify whether a monitor generated an alert.
Which object should you add to the dashboard?