DRAG DROP
A company’s environment includes an Active Directory Domain Services (AD DS) domain. The print
server runs Windows Server 2008 R2 and all printers are networked by using TCP/IP. Only domain
users have permissions to access the print server and printers published in AD DS. A visitor is
connected to the network with a computer running windows 7 Professional. The computer is not
joined to the company domain. The user does not have a domain user account. You have a copy of
the printer drivers on a USB flash drive because the drivers are not included with Windows 7. These
drivers have never been installed on the visitor’s computer. The visitor wants to print to a network
printer. You need to install the printer on the visitor’s computer.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from
the list of actions to the answer area and arrange them in the correct order.)

HOTSPOT
A company has computers running Windows 7 Enterprise and servers running Windows Server 2008
R2. All computers and servers are in the same subnet. A computer cannot connect to sites on the
Internet by using host name or IP address, but can connect to all internal server resources by using
both IP address and host name. You need to identify the cause of the problem. Which address
should you select? To answer, select the appropriate field in the work area.

HOTSPOT
A company has computers that run Windows 7 Enterprise. User1 has a computer running the 32-bit
version of Windows 7. User1 wants to share a USB printer with User2. User2 has a computer running
the 64-bit version of Windows 7. On User1’s computer, you need to configure the print server
properties so that User2’s computer will not prompt for new drivers when trying to print to the
shared printer. From the Print Server Properties dialog box, what should you select? To answer,
select the appropriate button in the work area.

You are troubleshooting performance issues on a Windows 7 Enterprise client computer. An
unfamiliar service is running on the computer. You need to recommend the solutions that identify
which process identifier (PID) is associated with the service. What should you do? (Choose all that
apply.)

DRAG DROP
A company has computers running DHCP and Active Directory Domain Services (AD DS). All client
computers run Windows 7 Enterprise. When attempting to log on, a user receives the error “There
are currently no logon servers available to service the logon request.” The user is able to log on to
other client computers in the domain. You need to ensure that the user can log on to the client
computer. Which two actions should you perform in sequence? (To answer, move the appropriate
actions from the list of actions to the answer area and arrange them in the correct order.)

A company has new portable computers running Windows 7. On one of the computers, the USB
mouse cursor does not move. You connect the mouse to another computer, where it works
correctly. You need to recommend possible solutions to the problem. What should you recommend?
(Choose all that apply.)

A company has a main office and a branch office. The network contains a single Active Directory
domain. All computers are members of the domain. Five users in the branch office report that their
Windows 7 computer is slow when it runs multiple applications. From your computer, you need to
identify the application that consumes the most processor resources on the computers. Which tool
should you use?

DRAG DROP
A company has computers running Windows 7 Enterprise. A user tries to save a 5-GB file to a USB
flash drive, but receives an error message and is unable to save the file. A view of the USB flash
drive’s properties is shown in the image below

You need to resolve the problem so that the file can be saved on the USB flash drive along with the
existing data. Which three actions should you perform in sequence? (To answer, move the

appropriate actions from the list of actions to the answer area and arrange them in the correct
order.)

A company has computers running the 64-bit version of Windows 7 Enterprise. All computers are
joined to an Active Directory Domain Services (AD DS) domain. All users are part of the local
Administrators group. A user is trying to install a legacy 32-bit application that requires
administrative permissions to install. The user reports that the inst.exe installer does not run.
Instead, it shows an “access denied” error message and closes. The user does not see a prompt to
grant the application permission to make changes to the computer. You need to ensure that
inst.exeruns successfully and can install the application. What should you do? (Choose all that
apply.)

DRAG DROP
You install an application named App01 on a client computer running Windows 7. The application
automatically appears in the system tray. You need to establish if the application is slowing down
the boot process. You must keep all device drivers functioning. Which two actions should you
perform in sequence? (To answer, move the appropriate actions from the list of actions to the
answer area and arrange them in the correct order.)