All client computers on your company network run Windows 7. The Finance department staff run an
application that collects data from 09:30 hours to 15:00 hours everyday. After data collection, the
application generates reports that contain data aggregation for the day and the previous week.

During report generation, the Finance department staff experience slow performance on their
computers. You discover that the usage of the processor on these computers is between 90 and 100
percent. You need to reduce the impact of report generation on the Finance computers. What
should you do?

Multiple users report that their Windows 7 computers take longer to start than when their
computers were first installed. A help desk technician reports that the problem is related to installed
applications. You need to recommend a solution that identifies the applications that run during the
startup process. What should you recommend?

Your company has a main office and a branch office. The network contains a single Active Directory
domain. All computers are members of the domain. Five users in the branch office report that their
Windows 7 computer is slow when it runs multiple applications. From your computer, you need to
identify the application that uses the most processor on the computers. Which tool should you use?

Your company has a main office and a branch office. The network contains a single Active Directory
domain. All servers and client computers are members of the domain. A print server is located in the
branch office. All other servers are located in the main office. All servers run Windows Server 2008
R2. All client computers run Windows 7. Users in the branch office report poor performance when
they access an intranet Web site in the main office. You need to recommend changes to the network
to improve the performance of intranet access by computers in the branch office. What should you
recommend implementing?

Your company has a main office and a branch office. The branch office is configured as shown in the
exhibit. (Click the Exhibit button.)

The branch office contains the following wireless devices:
• A phone system that uses the 5.8 GHz wireless spectrum
• A wireless access point that uses 802.11b
• Printers that are compatible with 802.11b and 802.11g
• 100 portable computers that use 802.11b and 802.11g
Users report that they have an intermittent connection to the wireless access point. You need to
recommend a solution that ensures that users can connect to the wireless access point at all times.
What should you recommend?

All client computers on your company network run Windows 7. After the installation of a third-party
defragmentation tool, several employees are unable to start their portable computers in normal or
safe modes. The Original Equipment Manufacturer (OEM) recovery partition is not installed on the
computers. The Boot Configuration Database (BCD) has also been corrupted. You need to repair the
BCD so that the computers can start. What should you do?

All client computers on your company network run Windows 7. You discover that memory usage on
the computers is high. You need to find the cause of the issue. What should you do?

All computers on your company network run Windows 7. Several support requests have been made
by employees who have recently had hardware upgrades to their computers. Each request states
that the employee’s computer restarts automatically at random times.
You examine one of the computers and verify the following information:
• Only approved applications and processes are run on the computer.
• All updates to the operating system and applications have been applied to the computer.
• No malicious software is found on the computer.
You need to find out why the computers are restarting automatically.
What should you do?

Your company has a main office and a branch office. A user from the branch office reports that he
receives stop errors on his desktop computer. A help desk technician reports that the errors are
caused by a defective internal smart card reader. You plan to remove the smart card reader next
week. You need to recommend a solution that prevents the stop errors from re-occurring when the
computer is restarted. What should you recommend?

Your company has a branch office. The office has two 48-port network switches named Switch1 and
Switch2. The company purchases several new computers that have identical hardware. The new
computers run Windows 7. The help desk reports that the new computers that connect to Switch1
are unable to connect to network resources and do not receive IP configurations from the DHCP
server. Existing computers that connect to Switch1 can access network resources. The new
computers that connect to Switch2 can also access network resources. You need to ensure that all
computers can connect to network resources. What should you do?