You have a System Center 2012 R2 infrastructure that has Orchestrator and Service Manager
installed.
Integration between Orchestrator and Service Manager is configured.
You need to ensure that when a change request is made in Service Manager, the following
requirements are met:
The ticket number is logged to a file.
The file contains the ticket numbers for every change request.
Each time a ticket number is logged to the file, an email message is sent to an administrator.
Which activities should you use in a runbook?

Your company has a datacenter in Los Angeles that contains a private cloud. The private cloud
contains a System Center 2012 infrastructure.
The System Center 2012 infrastructure contains the following:
Service Manager
Orchestrator
Operations Manager
You plan to configure the private cloud to meet the following requirements:
Integrate runbooks to Service Manager requests.
Automate administration tasks by using runbooks.

Provide end users with the ability to perform administrative tasks.
You need to configure the private cloud to meet the requirements.
What should you do from Service Manager?

Our company has a main office and 10 branch offices.
The network contains an Active Directory forest named contoso.com.
Each office contains domain controllers.
You have a System Center 2012 R2 infrastructure that has Operations Manager and Service Manager
installed.
Each office has multiple VLANs. All switches are managed switches.

Users in the branch offices occasionally call the help desk to report that they cannot access some of
the network resources in the main office.
You need to ensure that all of the ports on the switches can be monitored by using Operations
Manager.
What is the best configuration to achieve the goal? More than one answer choice may achieve the
goal. Select the BEST answer.

DRAG DROP
Your company has a private cloud that is managed by using a System Center 2012 Operations
Manager infrastructure.
You need to ensure that members of a group named Group1 can resolve printing alerts by using the
Operations Manager console. The solution must minimize the number of Operations Manager
permissions assigned to Group1.
Which three actions should you perform in sequence? (To answer, move the appropriate actions
from the list of actions to the answer area and arrange them in the correct order.)

Your company has a private cloud that is managed by using a System Center 2012 Operations
Manager infrastructure.
From Operations Manager, you create a group named Group1.
You add multiple servers to Group1.
You have an Active Directory group named Group2.
You configure a dashboard for the users in Group2 to manage the client computers in Group1.
You need to ensure that the users in Group2 can achieve the following tasks:
View open critical alerts generated by Group1.
Identify whether a monitor generated an alert.
Which object should you add to the dashboard?

Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The company defines the Service Level Agreement (SLA) for a web application as 99 percent uptime.
You need to create service level objectives (SLOs) that meet the SLA requirement.
Which object or objects should you create from the Service Manager Console? (Each correct answer
presents part of the solution. Choose all that apply.)

DRAG DROP
Your company has a private cloud that is managed by using a System Center 2012 Operations
Manager infrastructure. The infrastructure contains a management server named Server 1.
The network contains two subnets named Subnet1 and Subnet2. The two subnets are separated by a
firewall that prevents SNMP communications.
Server1 is located on Subnet1.
A switch named Switch1 is located on Subnet2.
Switch1 has the following configurations:
Network ID: 172.23.1.0/23
IPv4 address: 172.23.1.55
IPv6 address: fec0:2308::12
You need to discover Switch1.
What should you configure from the Computer and Device Management Wizard?
To answer, drag the appropriate values to the correct locations in the answer area. (Each value may
be used once, more than once, or not at all.)

Your company deploys System Center 2012 R2 Virtual Machine Manager (VMM).
You plan to perform a new server deployment. The new server deployment will include a custom
application named App1.
You use Server Application Virtualization (Server App-V) to virtualize App1. You create an application
profile.
You create a service deployment to deploy the App1 by using a Windows Server 2012 R2 template.
After deploying the service, you discover that App1 was not installed. You view the application
profile as shown in the exhibit. (Click the Exhibit button.)

You need to ensure that App1 is installed when you deploy the service.
What should you add to the application profile?

Your company has a private cloud that is managed by using a System Center 2012 Operations
Manager infrastructure.
You have a distributed application named App1. App1 has the following service level objectives
(SLOs):
At least 99.9 percent uptime
No more than 85 percent average CPU utilization
You need to add the SLOs that monitor the required information to Service Level Tracking.
Which SLO or SLOs should you add? (Each correct answer presents part of the solution. Choose all
that apply.)

HOTSPOT
Your network contains a System Center 2012 R2 Service Manager deployment.
You plan to create priority-based service level objectives (SLOs) for all work item types. The priorities
will be assigned automatically based on the urgency and the impact of a work item.
You need to identify how to implement the priorities for each work item.
What should you identify? In the table below, identify which work items can be implemented by
using the work item settings or a custom workflow and which work items can be implemented only
by using a custom workflow. Make only one selection in each row.