You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All client computers on the Domain.com network run Windows XP Professional A user named Clive Wilson reports that when he attempts to log on to his computer after returning from lunch, he is presented with the error message below:
“The system could not log you on. Make sure your User name and domain are correct, and then type your password again. Letters in password must be typed using the correct case.” Clive Wilson verifies that he is utilizing the same user name and password that he utilized when he successfully logged on in the morning and was able to access resources on the Domain.com network. After you reset Clive Wilson’s password, he attempts to log on with the new password and receives the same error message.
You then verify that other users can log on to their computers and that the CAPS LOCK key is not enabled on Clive Wilson’s keyboard.
Which of the following is the task that you should complete to ensure that Clive Wilson is able to log on to his computer with his user credentials?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
A user in the Sales department named Amy Wilson makes use of a Windows XP Professional computer that contains a shared folder named SalesDocs. This shared folder includes several Microsoft Word documents, and is configured with the default share permissions.
Amy Wilson reports that she is unable to modify the NTFS permissions on the SalesDocs folder for a local user group named Sales. The exhibit below displays the permissions for the Sales group.

Amy Wilson would like the Sales group to have only the following permissions:
1. Modify 2. Read & Execute 3. Read 4. Write The shared folder permissions are currently configured in such a way that the Everyone group has Full Control permissions.
You have been given the responsibility of ensuring that Amy Wilson is able to properly configure the permissions for the Sales group.
Which of the following is the option that will allow you to achieve this objective?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
When a user named Dean Austin reports that he is unable to modify the TCP/IP settings for his Windows XP Professional computer, you first verify that he is allowed by Domain.com to modify these settings and to perform other administrative tasks on his computer.
The CIO asks you to make sure that Dean Austin only has the capabilities or permissions to modify the abovementioned settings. You need to provide the user with that are needed.
Which of the following is the option that you should take to achieve this goal?

You work as the help desk support technician at Domain.com. The Domain.com network does not include an Active Directory domain. All Domain.com users log on to their client computers using local user accounts, and each user is a local administrator on the user’s computer.
A user named Andy Booth makes use of a Windows XP Professional computer that was previously used by another user in a different department. Andy Booth stores many confidential files on this computer.
You have received instruction from the CIO to make sure that only Andy Booth has access to these files. However, encryption for these files is not allowed by Domain.com. You also have to make certain that the former user of the computer does not have access to any files stored on the computer.
Which of the following is the option that you should take to achieve this should you instruct Andy Booth to do?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
The manager of the Sales department named Mia Hamm reports that unauthorized users are making changes to numerous sales files located on a Windows Server 2003 file server named Certkiller -SR01. Mia Hamm says that she has configured the appropriate permissions and file auditing on the files, but there is no audit information being generated on Certkiller -SR01 when users access the files.
You verify that Mia Hamm has the ability to alter file permissions and auditing settings on the sales files, and also that she has access to the correct logs to review audit information.
Which of the following is the option that you should take to make sure that all access to the sales files is tracked?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com has its headquarters in Chicago and a branch office in Dallas. All client computers on the Domain.com network run Windows XP Professional. You are currently stationed at the Dallas office, whose computers all have the Compatws.inf security template applied to it.
The security requirements for users at the Dallas office differ from the security requirements for users at the Chicago office. When the network administrator at Domain.com’s Chicago office sends you a new security template named HighDskSec.inf, you have to discover whether the new security template will conflict with the security requirements for the users at the Dallas office.
Which of the following is the task that you should execute on your computer?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All client computers on the Domain.com network run Windows XP Professional. The hard disks on all Domain.com computers make use of the NTFS file system.
Rory Allen is a user at Domain.com who has administrative privileges on his computer. Rory Allen reports that he modified several permissions in the Windows folder after reading about a new virus that affects system files.
Rory Allen also reports that When he attempts to run Paint, he is presented with the error message below:

“0” He also informs you that when he tries to run any other application on his computer, he receives a similar error message.
Which of the following is the task that you should carry out to make sure that Rory Allen is able to run the application on his computer?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com employs Windows XP Professional as their mainstream desktop Operating System. Security is currently a major concern at Domain.com, and You would like to prevent any third-party program from temporarily storing plain-text passwords in the paging file.
Which of the following is the action that you should perform to accomplish this objective?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. Domain.com has its headquarters in London and branch office in Nagasaki.
Andy Reid is a user at Domain.com who travels between the London office and the Nagasaki office. Part of Andy Reid’s duties is to create documents in both English and Japanese and he has to be able to switch between the English and Japanese user interfaces.
You have received instruction from the CIO to make sure that Andy Reid can easily switch between the English and Japanese user interfaces. The CIO also informs you that Andy Reid must be able to create documents that contain Japanese characters.
Which of the following is the task that you should complete to meet these requirements?

You work as the help desk support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com.
Domain.com has its headquarters in Chicago and a branch office in Paris All client computers on the Domain.com network run Windows XP Professional.
A user from the Chicago office named Amy Wilson will be working at the Paris office for the next couple of months. Amy Wilson would like the default currency settings and the date and time settings to be displayed in French.
You have been given the responsibility of ensuring that this is provided for.
Which of the following is the instruction that you should give Amy Wilson to achieve this goal?