You support the Skype for Business 2015 infrastructure for a company. The company has four buildings that are connected using high-speed networks.

A user reports that when she calls users in another building, the call quality is poor.

You receive the Quality of Experience (QoE) report:

Which of the following values is outside acceptable limits?

A. Receive noise level: -56dBoV

B. Avg. round trip: 867ms

C. Avg. jitter: 23ms

D. Avg. packet loss rate: 0.21%

E. Packet utilization: 32701

Explanation:

This should be less than 200ms. More than 200ms is considered -Poor-. More than 500ms is considered -Bad-.