Scenario “Incident management”

A test team is keeping logs of the incidents that they observe. They use a commonly-available word
processor to write the incident reports in individual files, which are held in shared storage. They
track the incidents, along with some incident details, in a spreadsheet. Identify THREE main
advantages of this approach to incident management.

Consider the following decision table, How many cases are left when this decision table is collapsed?

It has been suggested to organise a performance test to investigate the third type of complaint.
Which of the following could be used to quantify the situation?

For the on-line portal a test will be planned that will focus on suitability. Which technique is most
appropriate to use for the suitability test?

Scenario “Tax system”

The tax system needs to be updated due to new legislation. For a person with a salary of less than €
20.000 and who is married, the tax needs to be re-calculated. If the person also has more than two
and less than five children, an additional 10% reduction is applicable. A SUMI test has been
performed on the user-interface of the tax system. The resulting SUMI graph is presented below:
Which of the following statements is NOT correct?

Which of the following is a typical defect that boundary value analysis would identify?

The use of exploratory testing is also being considered. Which of the following practices is NOT part
of exploratory testing?

Which of the following fits the principles of experience-based testing?

When preparing for an exploratory test, which of the following sets of artefacts would be the most
appropriate to produce?

To enhance the test design phase the purchase of a test design tool is being considered. Which
statement characterises best a test design tool?