Briefing ISEB Knowledge

Which phase of the ITIL lifecycle provides the following benefit…?

Which phase of the ITIL lifecycle provides the following benefit: The Total Cost of Ownership
(TCO) of a service can be minimized if all aspects of the service, the processes and the
technology are considered during development?

A.
Service Design

B.
Service Strategy

C.
Service Operation

D.
Continual Service Improvement