Briefing ISEB Knowledge

Which of these should a change model include? The steps that should be taken to handle…

Which of these should a change model include?
The steps that should be taken to handle the change
Responsibilities; who should do what, including escalation
Timescales and thresholds for completion of the actions
Complaints procedures

A.
1, 2 and 3 only

B.
All of the above

C.
1 and 3 only

D.
2 and 4 only