Briefing ISEB Knowledge

Which of the following should be available to the Service Desk?

seenagape

Which of the following should be available to the Service Desk?
Known Error Data
Change Schedules
Service Knowledge Management System
The output from monitoring tools

A.
1,2 and 3 only

B.
1,2 and4 only

C.
2,3 and 4 only

D.
All of the above