Which of the following provide value to the business from service strategy?
Enabling the service provider to have a clear understanding of what levels of service will
make their customer’s successful
Enabling the service provider to respond quickly and effectively to changes in the business
environment
Reduction in the duration and frequency of service outages
A.
All of the above
B.
1 and 3 only
C.
1 and 2 only
D.
2 and 3 only