Briefing ISEB Knowledge

Which of the following is the BEST definition of an Incident?

Which of the following is the BEST definition of an Incident?

A.
Loss of ability to operate to specification, or to deliver the required output

B.
A change of state which has significance for the management of a Configuration Item or
IT Service

C.
A warning that a threshold has been reached, something has changed, or a failure has
occurred

D.
An unplanned interruption to an IT service or reduction in the quality of an IT service