Sam is a manager that is responsible for overseeing the development and the approval of the business continuity plan. He needs to make sure that his team is creating a correct and all inclusive loss criteria when it comes to potential business impacts. Which of the following should not be included in this criteria?

i. Loss in reputation and public confidence
ii. Loss of competitive advantages
iii. Decrease in operational expenses
iv. Violations of contract agreements
v. Violations of legal and regulatory requirements
vi. Delayed income costs
vii. Loss in revenue
viii. Loss in productivity

Mutual aid agreements between two companies are also called ______ agreements.

A hot site offers ___ recovery with ____ costs.

Software escrow involves __ parties.

Which of the following statements is true of a full-scale BCP?

Which of the following issues is least important when quantifying risks associated with a potential disaster?

Which is not a task for senior management in disaster recovery?

A business impact analysis includes any of the following except:

Talking to external organizations after a disaster is important for all of the following reasons except: