PrepAway - Latest Free Exam Questions & Answers

Author: seenagape

Which of the following is not a component of its Service Support section?

Information Technology Infrastructure Library is published in a series of books, each of which covers an IT management topic. Which of the following is not a component of its Service Support section?

i. Service Desk / Service Request Management
ii. Incident Management
iii. Problem Management
iv. Change Management
v. Release Management
vi. Configuration Management