The PRIMARY objective of service-level management (SLM) is to:
The PRIMARY objective of service-level management (SLM) is to:
A post-incident review should be conducted by an incident management team to determine:
A post-incident review should be conducted by an incident management team to determine:
Which of the following should be of PRIMARY concern to an IS auditor reviewing the management of external IT s
Which of the following should be of PRIMARY concern to an IS auditor reviewing the
management of external IT service providers?
The MOST important concern is the:
An organization with multiple data centers has designated one of its own facilities as the recovery
site. The MOST important concern is the:
IT best practices for the availability and continuity of IT services should:
IT best practices for the availability and continuity of IT services should:
Which of the following is MOST important in determining whether a disaster recovery test is successful?
Which of the following is MOST important in determining whether a disaster recovery test is
successful?
what should the IS auditor do FIRST?
During a human resources (HR) audit, an IS auditor is informed that there is a verbal agreement
between the IT and HR departments as to the level of IT services expected. In this situation, what
should the IS auditor do FIRST?
Which of the following is MOST important when deciding whether to build an alternate facility or subscribe to
Which of the following is MOST important when deciding whether to build an alternate facility or
subscribe to a third-party hot site?
Which of the following procedures would MOST effectively detect the loading of illegal software packages onto
Which of the following procedures would MOST effectively detect the loading of illegal software
packages onto a network?
Which of the following should be performed FIRST in response to this threat?
A new e-mail virus that uses an attachment disguised as a picture file is spreading rapidly over the
Internet. Which of the following should be performed FIRST in response to this threat?