IBM Exam Questions

Which statement is true regarding ticket templates, job plans, and activities?

Which statement is true regarding ticket templates, job plans, and activities?

A.
Only job plans with a status of Active can be applied to ticket templates.

B.
Activities specified on a service request using a job plan cannot be deleted.

C.
A job plan can be applied by a ticket template or directly to the service request.

D.
Activities specified on a job plan are viewable on the Plans tab of the Service Request
application.