The Site Technical Contact (STC) is responsible for support compliance for the end customers
site. What are two additional responsibilities of the STC? (Choose two.)
A.
Maintains authorizations to support-related web and tool access.
B.
Approving nominations for access to ESR/SR on an individual basis.
C.
Maintains authorizations to access Tivoli frequently asked questions.
D.
Approving IBM Tivoli Support PMRs for escalation to the development team.
E.
Approving IBM Tivoli Support engineers access to customer support tickets.