An online store is running IBM WebSphere Commerce Enterprise edition with horizontal cluster member
load balanced WebSphere Commerce servers. An administrator has recently added a new WebSphere
Commerce instance to one of the servers. The administrator needs to make this instance load balanced.
What does the administrator need to do?

Users are complaining that the online store is slow. An administrator investigates and concludes the issueis related to locking contention.
Which of the following commands will reduce lock contention?

An administrator needs to know which Enterprise JavaBeans (EJB) has the slowest average response
time. Using the Tivoli Performance Viewer, the administrator would use the:

An administrator has noticed errors during store publish process. To troubleshoot and rectify the issue, the
administrator needs to check:

The administrator has been asked to collect trace information for an IBM WebSphere Commerce
component. How should the administrator configure the server to collect the trace information using the
WebSphere Integrated Solutions Console (ISC)?

An administrator needs to query the SCHSTATUS table to determine how many jobs have completed.
What does the administrator need to query from the SCHSTATUS table to accomplish this?

During the final stress test of the WebSphere Commerce test system, the performance and response times
of some store front pages are not satisfactory. The administrator is seeking assistance from IBM Support.
For the Problem Management Record (PMR) to be opened and for the MOST effective and timely
resolution of the problem, the administrator should first:

An administrator has noticed that there are errors during application deployment and changes are not being
deployed. To trace and troubleshoot the issue, the administrator needs to enable:

An administrator is troubleshooting a problem related to the orders component. Information needs to be
collected and transmitted to IBM Support for assistance. What tool can the administrator use to perform
this task?

An administrator wants to set up an email activity for those shoppers who have logged on 3 times to the
online store but logged off without purchasing any product. What must the administrator do to accomplish
this?